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Boniface Hiers Chevrolet

Melbourne, FL

4.7
883 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 883 reviews

May 05, 2021

Sophia was able to work with my schedule and found the best time to set up an appointment with me. She is honest and also was able to give me a date and time frame my car would be ready. More

by Rid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia de la Jara
May 07, 2021 -

Boniface Hiers Chevrolet responded

Rid, It's wonderful to see your 5 Star rating and be able to read the excellent feedback with some kind words for Sophia that you have shared as well. Thank you for taking time to post!

May 04, 2021

Sophia did it all. She even brought my truck out. Services was great. Surprised about how cost was very reasonable. Not typically expected from a dealer. More

by bensonj2098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia de la Jara
May 04, 2021 -

Boniface Hiers Chevrolet responded

Bensonj2098, I sure do appreciate the 5 Star rating and getting to read your thoughts about your service experience with Sophia. Thanks for sharing with our Dealerrater audience!

May 04, 2021

Too lazy to write a full review so I'll do a short one. My car was bad. The experts here made my car no longer bad. Car is now good. Also, Sophia is great. More

by name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gabriel Rivers, Bobby Sternberg, Sophia de la Jara
May 04, 2021 -

Boniface Hiers Chevrolet responded

Name, I sure do appreciate the expressive review with kind words for Sophia and 5 Stars too. Thanks for sharing!

May 03, 2021

Finding time to get my vehicle serviced is always challenging and I’m also very particular (ok, picky). Today Service Advisor Sophie de la Jara provided great customer service, and took the time to m More

by 19C7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia de la Jara
May 04, 2021 -

Boniface Hiers Chevrolet responded

Thank you for the very positive rating and some excellent feedback plus a bunch of kind words for Sophia!

April 22, 2021

This is the very worst customer service we have ever dealt with. We had an appointment at 7 am and dropped the vehicle the night before. We tried calling a dozen times and it always went to voicema More

by slb413
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Trevor, Operator, Cashier
Apr 29, 2021 -

Boniface Hiers Chevrolet responded

slb413, We have reached out to you to discuss your concerns, and understand that you would prefer not to talk to our Service Manager as at this point there is nothing that you feel he can do to assist and you will not be coming back. Point taken and Understood. Again, our sincerest apologies.

April 21, 2021

Came in for an oil change and they fixed a recall issue that I was unaware of because I bought the vehicle pre-owned, performed a safety inspection and rotated my tires. Everyone was friendly, service was More

by Happily Driving my 5th Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia de la Jara
Apr 21, 2021 -

Boniface Hiers Chevrolet responded

Thank you for the positive rating and some very important feedback. It's so nice to see a bit of praise for friendly, timely service. Catching an elusive recall also is a rewarding point to learn about. I appreciate your sharing this great information!

April 13, 2021

The engine malfunction light came on in my car. I immediately called my Chevy dealer and Bobby in service was ready to get the problem taken care of. He has always managed the servicing of my car and More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Apr 16, 2021 -

Boniface Hiers Chevrolet responded

Satisfied, I certainly appreciate the excellent feedback you have shared with our audience on Dealerrater. Thanks for the 5 Stars and the kind words for Bobby and his level of service!

April 10, 2021

I bought my Tahoe in 2010 and have had all work and services done there. Have always been happy with them. Have dealt with Service Advisor Bobby Sternberg several times and he’s great. More

by Johnnyanddoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Sophia de la Jara
Apr 12, 2021 -

Boniface Hiers Chevrolet responded

Johnnyanddoney, I really appreciate you sharing and excellent rating and some solid feedback. Thanks for a bit of praise for Bobby as well!

April 02, 2021

We drove into the BH Chevy dealership yesterday and Romann Micciche greeted us. He was pleasant easy to understand and he showed me what I wanted to see. Everyone that took care of us yesterday were More

by Premium ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romann Micciche, Joy Carver, Nour Abdelwahed
Apr 05, 2021 -

Boniface Hiers Chevrolet responded

Premium, I appreciate the very positive rating and it's great to read your awesome feedback. Thanks for sharing!

April 02, 2021

Brought my 2009 Chevrolet Silverado in for air bag inflator recall. Truck was also due for a service and I had other items such as cruise control and automatic window controls that were not working. More

by Michael Urann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia de la Jara
Apr 05, 2021 -

Boniface Hiers Chevrolet responded

Michael, Thank you for the 5 Star rating and excellent feedback. Appreciate you sharing with our Dealerrater audience!

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