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Boniface Hiers Chevrolet

Melbourne, FL

4.7
884 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 884 reviews

April 05, 2020

Dave is not only friendly, knowledgeable and detail oriented, most of all he is honest. Integrity sells. Honest people are hard to come by in many business so it was a great pleasure having Dave repres More

by BillCook4
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Dave Jacobs
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

BillCook4, Thanks very much for the great feedback regarding your experience at our store and especially for the kind words for Dave!

April 01, 2020

Gio workwd with us and his sense of humor and positive attitude made our car buying experience great. We qould definitely recommend Gio and Boniface Hiers Chevrolet! More

by trccpa
Recommend Dealer
Yes
Employees Worked With
Brian Bartalot, Gio Ross
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

trccpa, It really rewarding to read your kind words for Gio and get to read your positive thoughts regarding your experience. Appreciate the excellent 5 Star rating as well!

March 24, 2020

Highly Recommend I walked into Boniface late in the afternoon on a Sunday. Was met by Justin King. He was awesome. Listened to what I had to say and delivered it wi More

by Mike L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Mike, Its awesome to see your 5 Star rating and even more of a thrill when an employee of mine gets mentioned so highly...in this case, Justin K. I appreciate your feedback and the fact that you took time to post a review that others will read!

March 23, 2020

Second time as good as the first This is the second time I brought my 2018 Corvette for warranty work to Boniface Hiers Chevrolet. Different service manager this time (who was excell More

by Shaffer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Shaffer, Its tremendously rewarding when a client travels as far as you do to have your Corvette serviced by our Team (Will in particular). Thank you for telling others and for posting your 5 Star rating!

March 21, 2020

Brought my Jeep Compass in for an A/C issue and as always mike the mechanic alone with Jimmy the Service Manager did an outstanding job. These 2 men go above and beyond for the customer. If I could give the More

by Nick
Recommend Dealer
Yes
Employees Worked With
Mike M the mechanic , Jimmie Abshire
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Nick, Its great seeing your 5 Star rating. Your mention of Mike our Tech and Jimmy A. is very rewarding to read. Thank you for the feedback and for taking time to post!

March 19, 2020

Enjoyed working with Gio. They have great inventory, good promotions, and excellent staff. Overall process was painless and straightforward, and of course I love my new Chevy truck! Would come here aga More

by markorskip@gmail.com
Recommend Dealer
Yes
Employees Worked With
Gio Ross
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Markorskip, Just wanted to Thank you for your business...and know you'll really love that Chevy Truck. Your feedback regarding Gio is very much appreciated. Thanks for posting for others to read as well!

March 17, 2020

Ross was very persistent without using pressure. We were pleased that Ross went above and beyond to locate the vehicle we wanted. Throughout the negotiations he always kept his word to us. More

by Russ Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bartlett
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Russ, It's especially rewarding to read about an associate of mine that did such a fine job, and kept his word throughout. I appreciate the feedback and the 5 Star rating as well. Thanks for posting!

March 12, 2020

Bobby was polite n concerned n try to give mr the best je could got me in n out fastrr thrn was told n i was pleased on how fast the service was ill be back thanks to bobby n all who work on my truck More

by Kinghuggybear7
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

Kinghuggybear7, Love a 5 Star rating, but even more, reading about an associate like Bobby makes me smile! Thank you for taking time to post your thoughts and wonderful review!

March 07, 2020

I purchased a 2014 Jeep Compass on 2/18/20 the car has been back 3 times for the same issue with the brakes squeaking. They replaced the rear drums but not the pads, took it back again for the squeaking, More

by Nick
Recommend Dealer
No
Employees Worked With
Michael Brown, Gio Ross, Jimmie Abshire, Donald Montgomery
Mar 18, 2020 -

Boniface Hiers Chevrolet responded

Dear Nick, We're sorry to learn of your dissatisfaction with our service department. As you are aware, front and rear brakes have been replaced, the vehicle was road tested and is in operational specifications provided by the manufacture. Thank you for your purchase, and we wish you continued success.

Mar 19, 2020 -

Nick responded

Warped drums and brake pads not being adjust properly do not meet the manufacturers specs. I have written documents from your service dept that show what the last mechanic did to finally fix the issue. How brand new drums come from a manufacturer warped is just a mystery. The drum had to be cut twice and the pads adjusted which were not done the 3 previous times the car was brought in. They last time the car was brought in Mike Brown the General Manager test drove the car, heard the squeak and had the nerve to tell me all car breaks make that noise in the morning. He has done nothing but lie to us since the purchase of this vehicle. Mike Brown also promises a backup camera at the time of purchase over 4 weeks ago, during this time on several occasions I asked when the camera would be in. I was told the camera was ordered and was waiting for delivery. On my last visit March 12 when the brakes where finally fixed I asked again about the delivery of the backup camera and wasn’t given an answer. The next ed day March 13th I get a call from a subcontractor that said he was going to install the camera for us, I asked did he have the camera and I was told he ordered it that day and would have it in on Monday. The subcontractor was true to his word and recieved the unit on Monday and as promised it was installed on Tuesday. But yet again more lies from Mike Brown. If anyone wants to see the service document from Boniface service dept I will be glad to provide it just email me at nviola@cfl.rr.com.

March 05, 2020

Boniface-Hiers in Melbourne Fl. Diagnosed a problem with a 2016 Colorado that I had just purchased. The other dealership had done a 172 point inspection missed the issue and Jimmie Abshire the service and p More

by 2016 Chevy Colorado
Recommend Dealer
Yes
Employees Worked With
Tim Heller service advisor Great Job!, Jimmie Abshire
Apr 08, 2020 -

Boniface Hiers Chevrolet responded

2016 Chevy Colorado, Now that is a SUCCESS story that I LOVE to read. Thanks for the excellent telling of your experiences with a kind mention of Jimmie and Tim H as well. (2 Great guys that give a darn). I appreciate your posting for others to read!

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