
Boniface Hiers Mazda
Melbourne, FL
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Kevin was awesome helping my daughter finding just the right car for her. She test drove 3 different cars and he was very patient and never rushing her. James went over it to make sure it was in great sha right car for her. She test drove 3 different cars and he was very patient and never rushing her. James went over it to make sure it was in great shape and safe for a young woman to be driving. Thanks guys! More
Happy, friendly,professional Made the trip worthwhile Happy, friendly,professional Made the trip worthwhile Service time was faster than expected Went over work performed and results She expedited Happy, friendly,professional Made the trip worthwhile Service time was faster than expected Went over work performed and results She expedited check out Good employee More
Very accommodating person,very courteous,knowledgeable and helpful.Cassie knew what she was doing and it showed! We couldn't have been more pleased today and helpful.Cassie knew what she was doing and it showed! We couldn't have been more pleased today More
Very efficient, polite, courteous and friendly. Well prepared. Followed up with status notifications. Had loaner vehicle ready for my use. No long waits to talk to someone. prepared. Followed up with status notifications. Had loaner vehicle ready for my use. No long waits to talk to someone. More
Sales It was a good visit the staff was very helpfully they were very friendly over all I enjoyed the day I spent at the lot thanks It was a good visit the staff was very helpfully they were very friendly over all I enjoyed the day I spent at the lot thanks More
VIP treatment I have an older car. In the past, other dealerships stop providing great customer service before the new car smell is gone. Not here! The service de I have an older car. In the past, other dealerships stop providing great customer service before the new car smell is gone. Not here! The service department at Bonaface Mazda treated me as if I had a brand new car and I was a VIP. GREAT customer service and take terrific care of my car so I can get many more happy miles with old reliable. My service tech Leigh was personable, professional and knowledgeable. She helped me navigate my repair. She made it feel as though I had my own personal vehicle concierge. I have had problems in the past with having my Mazda services at the dealership but there’s a new Sherrif in town and he runs a tight ship. The service manager Brian Bolognese is fantastic! Because of him and my service tech, Leigh, I know that I can purchase a Mazda with confidence that motor vehicle service will be done perfectly. More
20K mile service Little pricey but the service department was amazing to work with! Very friendly, professional and helpful! Ask for Leigh, she really helped me out to Little pricey but the service department was amazing to work with! Very friendly, professional and helpful! Ask for Leigh, she really helped me out today! More
Poor Service I went to the Mazda dealer ready to drive and purchase a CX5 as they are highly rated in Consumer Reports. Spent about 10 minutes on the lot looking I went to the Mazda dealer ready to drive and purchase a CX5 as they are highly rated in Consumer Reports. Spent about 10 minutes on the lot looking at various cars - no one came out. Went into the dealership and sat in the lobby at a table. All the sales people were playing on their phones. People walked past me and NO ONE said hello or we will be right with you. I waited 10-15 minutes and NO ONE took the time to come over and say anything to me. I got up and left. POOR CUSTOMER SERVICE!!! More
Service work Extremely hospitable, courteous and generous. As soon as I drove in I was taken care of. Was given an estimate of service to be done and the wait was Extremely hospitable, courteous and generous. As soon as I drove in I was taken care of. Was given an estimate of service to be done and the wait was comfortable: snacks, coffee, water, TV. 😀 More
Very friendly and helpful salespeople Salesperson Kevin went out of this way to try to see how he could help my wife and I. Although the dealership did not have the particular car I was lo Salesperson Kevin went out of this way to try to see how he could help my wife and I. Although the dealership did not have the particular car I was looking for he continued to touch base whenever he had a car that he thought I would be interested in. More