
Boniface Hiers Mazda
Melbourne, FL
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A pleasure to continue doing business here! I thought this 75,000+ mile checkup would be a breeze but it turned into a 6 hour deal when they discovered a nail in one of my tires damaging not onl I thought this 75,000+ mile checkup would be a breeze but it turned into a 6 hour deal when they discovered a nail in one of my tires damaging not only the minimal tread remaining but the sidewall of the tire as well! All of my original tires were worn down to 3/32nds of an inch of usable tread life left and thes month I need to send my wife to check on an ailing cousin in Mississippi! I couldn’t send her alone to take care of what could very well be final arrangements for him. We do what ever we can to keep chaos out of our lives and this is the best way I know! Plan ahead for the unexpected! So we appreciate a straight shooter lik the folks at BONIFACE HIERS! They are so trustworthy and let me try a new 2019 Mazda 5 like we really want when a hybrid version comes out. Looking forward! 😁 More
Geat experience Service was done quickly and service personnel were friendly and helpful. I had warranty work done and they did a vehicle inspection and washed my car Service was done quickly and service personnel were friendly and helpful. I had warranty work done and they did a vehicle inspection and washed my car no charge! More
Excellent service from the time you entered the dealership From the time I entered the Mazda dealership I was greeted and ask what assistance was needed for me. I was introduced to the general manager Frankie From the time I entered the Mazda dealership I was greeted and ask what assistance was needed for me. I was introduced to the general manager Frankie as well as the sales consultant Ian. From there the attention from both advisors was always attentive, knowledgeable, friendly, and caring. My comfort was continually monitored. Any question that I had was handled quickly and efficiently. I was guided personally by Ian all the details needed to drive my car out the door with no issues. Lastly, if I had any questions I was advised to be in contact and the answer would be resolved. The whole team in general was amazing. More
Superior service made appointment for scheduled routine service. Staff received me and was ready to accept my vehicle on arrival. Check in was very efficient, thorough made appointment for scheduled routine service. Staff received me and was ready to accept my vehicle on arrival. Check in was very efficient, thorough and timely. All proposed work was explained in detail. Service was completed on time and complete to my satisfaction. More
Five star service and more. Excellent service from time of arrival to time of departure. Suffice to say, the Service Department gives a whole new meaning to the word professional Excellent service from time of arrival to time of departure. Suffice to say, the Service Department gives a whole new meaning to the word professionalism. The courteousness, detailed service and timely process are of the highest nature. A special thanks to Trae Hendrix who exudes knowledge and professionalism each and every time I bring my car in for service. More
1st “new” car in 20 yrs This was my 1st new car in 20yrs & the buying experience was overwhelming. Once I got to Boniface Mazda that changed. I never felt pressured, they ha This was my 1st new car in 20yrs & the buying experience was overwhelming. Once I got to Boniface Mazda that changed. I never felt pressured, they have Great customer service and there was always someone ready to help you. Our sales agent was extremely knowledgeable and showed us how all the features worked instead of just showing us a list of standard options. Great company More
Awesome as usual! In and out. Professional and courteous. Never any problems. This is my dealership where I always go for all of my services on my mazda! In and out. Professional and courteous. Never any problems. This is my dealership where I always go for all of my services on my mazda! More
Excellent Your staff if very polite and attentive. They keep you informed. The work was completed well and on time. They knew my name and work to be performe Your staff if very polite and attentive. They keep you informed. The work was completed well and on time. They knew my name and work to be performed when I areived. More
Sales Excellence Very pleased with the courtesy and professionalism of the sales team, consisting of Travis E., Steve J.,Seth, Chelsea L. and Frankie L., Overall, very Very pleased with the courtesy and professionalism of the sales team, consisting of Travis E., Steve J.,Seth, Chelsea L. and Frankie L., Overall, very pleasant experience in dealing with everyone which I have not experienced with other car dealerships. I will be happy to continue my association with this dealership. More
Satisfaction all the way around! I couldn’t be happier with my experience at Boniface Hiers Mazda! My husband and I worked with Michael Williams and Daniel Bonnano to purchase my new I couldn’t be happier with my experience at Boniface Hiers Mazda! My husband and I worked with Michael Williams and Daniel Bonnano to purchase my new Mazda CX-5 (which by the way is an SUV that feels like a luxury car). Everyone we dealt with there was friendly and professional. They took the time to answer all of our questions, and when we had made our decision, they made sure to go over how the vehicle operates. We left there happy with our deal, and comfortable knowing that if we have any questions or problems, they are just a phone call away. Their “Forever Warranty” makes the purchase even sweeter! For anyone looking to purchase their next vehicle, I highly recommend Boniface Hiers Mazda! More