Boomer Kia

Lies to you to get you in the door and then runs your credit to xxxx and denies you after approving you before you come in. SCAM!!! credit to xxxx and denies you after approving you before you come in. SCAM!!! More

They absolutely refuse to let you purchase online and have it delivered. Expect your APR to be double what their online pre-approval tool shows, also expect them to price gouge you for an extra $5,000. have it delivered. Expect your APR to be double what their online pre-approval tool shows, also expect them to price gouge you for an extra $5,000. They will also offer a "free" warranty to "make up for the adjusted price", but will charge you for a warranty instead. Don't expect any communication after the sale either, they won't return a phone call or reply to an email. The owner still hasn't responded with any kind of resolution ether. More

They refuse to let you buy online and deliver vehicles, screw you on the price and apr they advertise online, screw you on the warranty and they just screw you every chance they get, and the owner doesn't screw you on the price and apr they advertise online, screw you on the warranty and they just screw you every chance they get, and the owner doesn't care about you either. More

The sales managers and the GM are horrible. Only 1 good employee there and that’s Chris. I wouldn’t recommend. I was a returning customer. Still bought. It was like pulling teeth though. Found Only 1 good employee there and that’s Chris. I wouldn’t recommend. I was a returning customer. Still bought. It was like pulling teeth though. Found out they got over on me $2700 on my trade price too. Very irritated. More

Luis was very knowledgeable and made me feel at ease. He listened to my concerns from the very first encounter and exceeded my expectations. He listened to my concerns from the very first encounter and exceeded my expectations. More

Offered a free warranty to make up for market adjusted pricing, got screwed on pricing and warranty. pricing, got screwed on pricing and warranty. More

Best customer service and they work with you to get you in the car of your dream in the car of your dream More

TLDR; Honest. Down-to-earth. Kind. Helpful. AWESOME. Having been on the car hunt since January 2022, Paul Means and the Boomer Kia team stood out well beyond th Down-to-earth. Kind. Helpful. AWESOME. Having been on the car hunt since January 2022, Paul Means and the Boomer Kia team stood out well beyond the rest as trustworthy, non-sleezy or shady and established themselves as a team I could depend on. When I first chose Paul as my salesperson, he was helping another customer who was purchasing the exact vehicle I wanted. Still, Paul gave me his time, and provided all the information I needed about when the next shipment might be in and really took note of my must-have list. Unfortunately for me, I nearly purchased another vehicle from a different dealership and came RUNNING BACK to Paul and Boomer Kia after that experience. When I returned, Paul had already assessed the lot for options within my budget and the entire team was happy to sell me my new, wonderful, amazing car instead of trying to force me into financing with them like so many other dealers in town had done. Boomer Kia and Paul provided a car-buying experience where I felt heard and like they truly wanted to earn my business (presently, and in the future). It only took a minute to confirm I wanted to move forward in the process and every step was clearly explained with detail. I held no question about any page of the documents I was signing or what was to come next in the process. Once Paul handed me off to finance, I worked with another fabulous team member who briefed me on every step of contacting my chosen/pre-approved bank for financing and what happens once I leave. During this time, multiple other team members came by to congratulate me on my purchase and check in on the process to make sure I didn't have any other questions. With the paperwork complete, I was able to go back the next day at my convenience to pick up my freshly detailed car. I continue to have ongoing updates with Paul. I love my vehicle. It runs reliably, and I’m exctied to engage with the service department to continue my Boomer Kia partnership. More

The worst experience of trying to buy a car ever. I never been told by a sells manager he is the boss and has no boss colin Johnson is the worst manager I have ever encountered. Throw a sell out the I never been told by a sells manager he is the boss and has no boss colin Johnson is the worst manager I have ever encountered. Throw a sell out the window for 200.00 dollars. And told me to F-off. More