Recently Purchased Odyssey from Bosak Honda Of Michigan City.Done initial Communication through Internet dept with Nicole.She Was Very Good.But kept insisting Come Personally to get good Deal.Upon Arrival Met by Salesman ,Mr Dave Kelly.Initially it took little time to Earn his confidence that we are Serious Buyer & going to purchase the new Minivan from Him.Even though Nicole promised for a Better Deal once we will arrive Personally at Dealership,they kept insisting we received best deal after arriving .At least they honor the internet Quote so we are happy with that.
Dave was good for explaining the things about the vehicle & Area but would appreciated if explain more as its almost $35k purchase and not a $5 toy.
They were not pushy for the Vehicle Purchase but were very Pushy for after Sale Add on Like Paint Protection, Extended Service Contract & Financing from their prefer lender (Surprisingly they kept insisting for Preferred lender and not through Honda Finance because he said we received good price so can not go for Honda Finance & Honda Financing Rate offer not work with the price offered.(no Graduate /Military discount still no Honda Finance). :(
Pros : -Small Crew to deal with , No pressure during initial Purchase process ,Easy to communicate.
Cons :1) Even though website shows you all available different color ,they might be at different location/Town under Bosak Honda Name .Basically not all cars at same location.So as per the Salesman ,you might have to pay for Transfer fee if that vehicle is at different location (ie Dealer Trade-in Fee even though they are under Bosak website ,strange i guess).
So be specific of vehicle before you arrive at dealership & Bosak,please advertise about specific car available at any given location to avoid the confusion/extra fee at customer level.
2)Salesman/Finance guy need to less Pushy for other add on /Extra profiting in today's world of Online Shopping .After all we know what damage Amazon has done to Retail giants like Sears & JCPenny through Online Shopping.
Still a Good Experience at this location but could be better for this kind of Big $$$ purchase.
Overall, i would recommend this dealership for good Competitive Purchase price & easy communication experience. But for next Car Purchase, i might give some other dealer a chance.