I initially called in an spoke with Won Chai, who did a fantastic job informing me of my soon to be new Infinity. He was low pressure and very helpful. I ended up driving down to Boston from New Hampshire the very next day to test out the G37. Won wasn't available so Jacob helped me out. Delightedly, he was very low pressure and informative as well. I ended up getting the car, and two months later, am very happy. The car rides great as Jacob promised. Furthermore, Jacob helped me get new winter car mats and a new intelligent key for the car; which goes to show you they care more about the customer than just a sale. I'll be coming back here for my next car, no doubt about it.