Boston Volkswagen
Watertown, MA
By Type
154 Reviews of Boston Volkswagen
Excellent experience Jim in Brookline Antonio and Brian were great. They were friendly, informative, transparent, and helpful. They made the experience of leasing a new Jim in Brookline Antonio and Brian were great. They were friendly, informative, transparent, and helpful. They made the experience of leasing a new GTI a pleasure. i would definitely recommend this dealership. More
Friendly and Helpful I had no intention of leasing a new vehicle just yet (I was actually there for a service appointment) but I was talking with Erick in the waiting area I had no intention of leasing a new vehicle just yet (I was actually there for a service appointment) but I was talking with Erick in the waiting area and he suggested I think about turning in my lease for a new vehicle. I was presented with a very reasonable offer and decided to move forward. Everyone I met thereafter was very personable and thoughtful and not at all pushy. I generally dislike the car buying experience, but this was actually enjoyable! I highly recommend Boston VW if you're considering purchasing a new vehicle! The service department is great as well. More
Everyone was great! I went in a couple of weekends ago entertaining (but not wedded to) the idea of buying a new car. I should note that this is my second VW and I've bee I went in a couple of weekends ago entertaining (but not wedded to) the idea of buying a new car. I should note that this is my second VW and I've been bringing my old car to Boston VW for at least six years. As such I'm on a first name basis with half of the service department, but this was to be my first experience working with sales. I was pleasantly surprised. I purchased my old car in Virginia (BIG mistake if you're planning on bringing it to MA immediately), and it was a six hour ordeal I was in no hurry to revisit. While we were at the dealership for close to four hours, it didn't feel like it, and I have to say that the remodeled showroom is very comfortable. Everyone was a pleasure to work with. Erick and Ray handled the sales and negotiation piece and were great. Antonio was happy to help me set up Car-Net while I waited to talk to Al, and Al was great with the finance piece, super fast and no fuss! Thanks guys, I'll see you when I come in for my 10k. More
Fast and Friendly Let me start by saying I am a single mom with 2 energetic young Boys. While the dealership appears small when you drive by, they make up for it in s Let me start by saying I am a single mom with 2 energetic young Boys. While the dealership appears small when you drive by, they make up for it in service bringing the car I had chosen to test drive inside (during inclimate weather) so i could do a walk around the car and see all that it has to offer, and take my time. Showed me the right car with the right features within my budget. Then they got me into my new car the very next day! We had a small wait while we finished the paper work and my kids got to enjoy the large screen tv on their favorite channel while coloring in Volkswagen coloring books and snacking :-) Very happy with my experience, will definitely be coming back again. Thank you Antonio for all your help. More
Happy with my new Jetta Very friendly and accommodating, and I felt satisfied with the deal I got on my new Jetta and the trade-in on my old car. Car buying is stressful - it Very friendly and accommodating, and I felt satisfied with the deal I got on my new Jetta and the trade-in on my old car. Car buying is stressful - it's a big purchase - so I appreciated how easy they made it. More
Thank you Thanks for your help! I feel like I got a great deal! I love the Jetta. So glad I didn't feel pressured. Thanks again! Thanks for your help! I feel like I got a great deal! I love the Jetta. So glad I didn't feel pressured. Thanks again! More
Family Friendly My wife and I went in with our two young children. Staff was super friendly, let my kids run around, and even had little VW toys for the kids while w My wife and I went in with our two young children. Staff was super friendly, let my kids run around, and even had little VW toys for the kids while we went through paperwork. Highly recommend these guys to anyone looking for the family friendly dealer experience. More
Excellent Experience I give 5 stars to Boston Volkswagen for the experience I had recently when I bought my 2016 Volkswagen Passat . Kind and willing to answer all ques I give 5 stars to Boston Volkswagen for the experience I had recently when I bought my 2016 Volkswagen Passat . Kind and willing to answer all questions . Service with a kind smile. More
Amazing! My purchase of my new 2016 Volkswagen Tiguan at Boston Volkswagen was a pleasant experience. Salesperson Mike Petersante and Sales Manager Brian Robe My purchase of my new 2016 Volkswagen Tiguan at Boston Volkswagen was a pleasant experience. Salesperson Mike Petersante and Sales Manager Brian Roberts were easy to work with, and treated me with respect. Buying a new vehicle can be a little nerve racking but they put my mind to ease right from the start. They listened to what I was interested in and went about finding the vehicle of my choice. I'm very satisfied with my experience at Boston Volkswagen. Wilmar F. More
Excellent Dealer Just bought a new VW golf. From my experience, Boston VW provided very quick responses, good services and excellent pricing. Willing to work extra hou Just bought a new VW golf. From my experience, Boston VW provided very quick responses, good services and excellent pricing. Willing to work extra hours to address all questions we had. My feeling is that this is a reliable dealer. More

