Boston Volkswagen

Friendly, Honest, Easy -- Amazing Tiguan Lease :) I give my Boston Volkswagen 2016 Tiguan leasing experience 5 stars. I had an amazing experience. I was met only with friendliness, honesty, and a tire I give my Boston Volkswagen 2016 Tiguan leasing experience 5 stars. I had an amazing experience. I was met only with friendliness, honesty, and a tireless effort to get me the car of my dreams :) I have very little experience with dealerships and was seeking a Volkswagen after a terrible and sketchy experience looking for RAV4s at Copeland Toyota -- whose dealers were not only pushy, dishonest, and trying to rip me off, they also would not give me any specific numbers at all unless I promised them that I would sign for a car that day! I then tried Paul Clark Volkswagen in Brockton -- avoid! They could not even tell me which Tiguan trims came with LEDs or GPS, they offered to lease me a 2013 (?), and the manager openly yelled at his employee right in front of my face. It was extremely uncomfortable. However, after test driving a Tiguan, I knew I had to have one. My friend and I arrived at the clean and modern Boston Volkswagen late on a weekday night determined to lock down a Tiguan (I had already paid for 2 weeks of a rental car by this point) and was greeted by a friendly Bill Burns. He asked me about my budget and openly and honestly explained the price components of the leasing process, including how monthly payments are calculated and what would due at signing, depending on the down payment I elected to put down. He even included tax in the monthly payment price quotes to give me a better idea of what I would actually be paying -- the other dealerships did not do this and had I proceeded with them I could have easily been tricked into something I could not afford. When it came the time to nail down a price, Bill took the time to describe in detail the differences between each trim level and helped me weigh the trim level options according to my priorities and budget. Erick Martinez and Bill were very patient with us as we talked through the pricing. By the time we had discussed everything and came to an agreement, it was more than an hour past the time the dealership was supposed to close -- Bill and Erick were extremely friendly about this and at no point did I feel rushed through the process. I very much appreciated this :) After my credit was run the next morning (as there was no way to run the paperwork that day since I signed it an hour past closing!), it turned out I needed a cosigner. I spoke over the phone with Bill and Al Whelan about this, who were both very nice and encouraging about the situation and didn't make me feel guilty for having below-average credit, or hopeless that I wouldn't be able to get my dream car. After I arranged for a cosigner, I let Al and Bill know that my cosigner is a very busy man and would have a tough time getting to Watertown to sign the documents. I also let them know that by this point I had exceeded the maximum number of extensions on my rental car contract and did not have a means of getting to Watertown myself. This still did not stop them! An arrangement was made for Bill and his colleague to drive my Tiguan (with dealer plates) to my cosigner's workplace and meet us there so that we could sign the final documents, meanwhile Bill's colleague affixed my plates. After the documents were signed, Bill gave me a tour of my dream car which was now mine!! :) I am extremely appreciative of my whole experience at Boston Volkswagen and for the gracious employees I worked with. They got me a great deal on a cute, fun-to-drive, safe car! I had such a great experience that I felt they deserved this length and extent of a review. I would recommend this dealership to anyone (even if you are an hour south of it like I am) :) More

2012 Tiguan Purchase Even before I purchased this car from Boston VW, I brought my other VW's here for service because they have always been thorough, quick and fair and I Even before I purchased this car from Boston VW, I brought my other VW's here for service because they have always been thorough, quick and fair and I never felt like I was paying for work that I didn't need. Al L., who runs the service department, is fantastic. I recently pruchased a 2012 Tiguan and Antonio, Erick and Al W. made the buying process painless and worked with me on getting exactly what I wanted for the right price. I would highly recommend this dealership. More

Leasing a new vechile Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if pe Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if people More

Made getting a new car easy! Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dea Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dealers before VW and found the best deal, as well as the best service at Boston VW. There was no wait time while they "ran numbers", they served me coffee, and made sure I knew everything about my car's features before I left. Mike even picked me up from the rental car office. More

GTI PURCHASE Assisted by Michael Petersante and Brian by Roberts. Very professional and helpful , friendly and great experiencewith him . Would recommend them for Assisted by Michael Petersante and Brian by Roberts. Very professional and helpful , friendly and great experiencewith him . Would recommend them for a brand new Volkswagen !! F More

Be Like Mike Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic a Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic and unfailingly patient. Can't say enough good things about these guys. Going through the dealership for repairs is expensive, but to me having the expertise, and many times the parts on site, to do the job right the first time is worth the trade off. It helps that I can walk home after dropping the car off for service, but you can't go wrong dealing with these two guys. They are a credit to their profession and Volkswagen. More