WOW - easy transparent car buying - miracles do happen! I have been looking for a used car for months and finally saw one on Boston Volvo's website. I called to see if I could set up an appointment with a sales person because I had limited time. The receptionist Kathy was super friendly and said she'd make sure someone was available. She greeted me and was very funny also which eased my anxiety - as I'm always anxious when looking to purchase a car. Nelson was the salesman and he went over every detail in the car and patiently explained all of the technology. When he asked if I wanted to purchase it, I paused because I was now anticipating the dreaded - "here's what we can sell it to you for" - then I make a counteroffer, etc... He said let me talk to my boss and get back to you. He came back after speaking to a guy named David (who I met later in the deal and was very reassuring and down to earth). He came back with a price slightly lower than what was listed. I then went into David's office with Nelson and was discussing my trade and financing, when another boss - Phil came in and introduced himself. He acknowledged how uncomfortable car buying could be & after asking what I was comfortable paying, he assured me that they would make it work. Then I met Stacy who helped me get a great loan rate. She walked me through each step and explained warranty stuff, taxes, etc...so again, there was no surprises. She was efficient and clear and had me out of there in no time! The next day I left my trade in and drove away with MY brand new (used but new for me lol) car and I couldn't be happier!
I love my new car and would definitely recommend this dealership. Easy, quick process & a great, friendly & professional staff! Thanks Boston Volvo