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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,196 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,196 reviews

June 20, 2025

My appointment was scheduled quickly when the part for my recall issue was received. Everyone from the greeter when I arrived to my review of what was done was courteous and made sure all my questions were a More

by GMC owner
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

June 18, 2025

Oil change was easy to schedule and was able to get in on short notice. Service was fast and car was was a bonus. More

by STEPHENEE.SUPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

June 17, 2025

I wasn't informed about the diagnostic cost til 3 hours of me sitting there with no updates THEN dudes came in (1 cust 1 sales guy) and changed the channel while I was watching...I clearly didnt matter as More

by royaltyatitsbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Boucher Buick GMC of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

June 15, 2025

Great dealership, all staff members are superb! Entire experience was terrific. Greg Prince is a true gentleman.! More

by JONLOHR40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Teigland General Sales Manager 262-409-2600

June 14, 2025

My sales person Gregory Prince's customer service was great, along with the finance department. Thanks More

by Kenyatta Malone
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

June 11, 2025

Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to More

by orlow
Recommend Dealer
Yes
Employees Worked With
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Johnson
Jun 11, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

June 10, 2025

We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask. More

by mike.mahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

June 03, 2025

One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks More

by DEPOSIT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

June 02, 2025

Great service and communication I really appreciate the diagnostics and shuttle service to work. Thank you! More

by Mark Rinehart
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 02, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

May 31, 2025

Very nice people. Everyone is easy to deal with. Shane and Kendall are the best! More

by KEN.HASSET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Laughland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Boucher Buick GMC of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600

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