Boucher Buick GMC of Waukesha - Service Center

She was friendly and stayed in touch about the truck and my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. More

Warning light for all wheel drive and ABS went on plus car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not feel safe driving the car. Jason took my car right away and gave me a ride home. Next day the car was repaired and I feel safe. Thank you. More

Great communication, quick services The inspection video was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! More

Polite, quick and efficient He gave me a discount and delivered my car so I didn't have to go out in the rain delivered my car so I didn't have to go out in the rain More

Jason at the dealership kept me informed all along the way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle f way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle fixed. It did take a little bit longer than I expected. However, I know that these types of problems do not get fixed overnight. I have driven the vehicle since every day since I picked it up I just wanna make sure that nothing else is showing up no warning, lights and everything right now is functioning perfectly. More

Completely satisfied You asked me about Dwight Jonson, I don't know who that is. No don't know who that is. No More

Excellent Service was outstanding and the people we dealt with were very professional It was an enjoyable visit with were very professional It was an enjoyable visit More

Will never use their service department again. I regularly check my tire pressure #'s in the winter. I checked the morning of my oil change and tire rotation on 12/16, all numbers were working fin I regularly check my tire pressure #'s in the winter. I checked the morning of my oil change and tire rotation on 12/16, all numbers were working fine. After work was done, advisor indicates there's a problem with one of the TPMS sensors and it's $160 to replace. I later talk to service manager and his excuse is, well it could have been starting to fail when you brought it in. It was still working when I brought it in. More

Very professional. Made me feel absolutely confident that the work would be done right and it didn't cost me a fortune Made me feel absolutely confident that the work would be done right and it didn't cost me a fortune More