Jason Burton
Jason Burton at Boucher Buick GMC of Waukesha
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Jason Burton

Service Writer

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.4
41 Reviews
4.4

41 Reviews

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41 Reviews of Jason Burton

April 24, 2024

Dealership Rating
Employee Rating

Steve is an excellent mechanic. The prices for the repairs are not cheap but I have confidence that they are done right. More

by MGABLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Johnson , Kasey is very good.

Apr 26, 2024

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

April 21, 2024

Dealership Rating
Employee Rating

Terrible communication, and replaced the motor under warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer se More

by JRODSTAWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2024

Boucher Buick GMC of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dwight Johnson Service Manager 262-409-2600

April 11, 2024

Dealership Rating
Employee Rating

Auto repair was phenomenal, the customer service was xxxx poor. They act like they were annoyed More

by none
Recommend Dealer
No

Other Employees Tagged: Jason Burton

Apr 12, 2024

Boucher Buick GMC of Waukesha responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dwight Johnson Service Manager 262-409-2600

March 20, 2024

Dealership Rating
Employee Rating

We worked with Nick Majeske. What a great guy. Boucher GMC is very lucky to have him on their team. He was professional, informative, and made our car buying experience a breeze More

by karenjo1215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Majeske, Kendall Wolfram

Mar 21, 2024

Boucher Buick GMC of Waukesha responded

Hi Karen, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

February 28, 2024

Dealership Rating
Employee Rating

Great experience; Jason went over my options regarding the needs of my vehicle. Friendly and easy to understand More

by HGERB26
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Feb 29, 2024

Boucher Buick GMC of Waukesha responded

Hi there, we are lucky to have Jason on our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 04, 2024

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Employee Rating

It was okay, but I wasn't told about charges until pick up which was not right. I was told I was paying Nothing and then to get a $180 bill More

by Collinkarrasch98
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Feb 05, 2024

Boucher Buick GMC of Waukesha responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

February 03, 2024

Dealership Rating
Employee Rating

Very informative ! Jason secured a ride back to drop me off at home and got back to me with a video recording of the Techs Diagnosis and troubleshooting process for my More

by Budnowskis
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Feb 05, 2024

Boucher Buick GMC of Waukesha responded

Hi there, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

January 31, 2024

Dealership Rating
Employee Rating

Warning light for all wheel drive and ABS went on plus car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not More

by JOHNANDBARBCONNELLY
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Feb 01, 2024

Boucher Buick GMC of Waukesha responded

Hi John, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

January 31, 2024

Dealership Rating
Employee Rating

Great communication, quick services The inspection video was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! More

by JADAHOLZ1
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Feb 01, 2024

Boucher Buick GMC of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

January 24, 2024

Dealership Rating
Employee Rating

Jason at the dealership kept me informed all along the way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle f More

by robertdrummond
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Jan 25, 2024

Boucher Buick GMC of Waukesha responded

Hi Robert, we are glad that Jason was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

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