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Boucher Cadillac of Waukesha
Waukesha, WI
807 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 807 reviews
September 03, 2025
It was a pleasure doing business with Cole and the dealership. The transaction went very smooth. dealership. The transaction went very smooth. More
by HATCH5463
Verified Customer
September 03, 2025
Great people to work with. Purchase and delivery or fast than professional. Everyone was well informed and easy to work with. Purchase and delivery or fast than professional. Everyone was well informed and easy to work with. More
by W9LR
Employees Worked With
August 30, 2025
Always a pleasure going into a service department. Everybody is polite and helpful and explains everything thoroughly….. Everybody is polite and helpful and explains everything thoroughly….. More
by FENNINGER.RICHARD
August 27, 2025
Services listed on invoice that say I declined were never discussed with me as stated ?? discussed with me as stated ?? More
by FREIGHT
Employees Worked With
August 22, 2025
We wanted to purchase a Cadillac Lyriq from this dealership but they wouldn’t consider any movement on price, even after showing another dealership had same vehicle for much less. They also wouldn’t dealership but they wouldn’t consider any movement on price, even after showing another dealership had same vehicle for much less. They also wouldn’t move on trade number. I didn’t feel like anything was done to keep my business at Boucher, even after just purchasing another vehicle from their dealer group in late June. Lesson learned, the place for Cadillac isn’t in Waukesha. More
by OshkoshWisconsin
Employees Worked With
August 21, 2025
Justin was very helpful in getting to solve my issue. They gave me a quote to fix my car . They gave me a quote to fix my car . More
by saldelivers
August 21, 2025
Prompt, polite, helpful, responsive. Lynette was a positive representative to end my experience. Thanks Dan for your continued professionalism! Lynette was a positive representative to end my experience. Thanks Dan for your continued professionalism! More
by Tamarawiberg
Employees Worked With
Dan
August 16, 2025
We have been doing business with Boucher Cadillac for years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehic years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehicle that needed some serious repair and John the service manager and his team went above and beyond to handle a difficult situation. The whole team weather sales or service at Boucher Cadillac is the reason we keep coming back over and over. More
by JRAMSTACK
Employees Worked With
Other Employees :
Dillon our sales man
August 07, 2025
Excellent mechanical service. I would highly recommend the excellent customer service I received as well. I would highly recommend the excellent customer service I received as well. More
by Duanesr53
Employees Worked With
August 05, 2025
I knew what I wanted. ..Cole found it and served it up on a silver platter! Thank you!! I love my new Cadillac! ..Cole found it and served it up on a silver platter! Thank you!! I love my new Cadillac! More
by sherry.cardew
Employees Worked With
