Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
431 Reviews
Call Service Center (262) 254-6987

431 Reviews of Boucher Cadillac of Waukesha - Service Center

Sort by
May 16, 2024

This is my third Cadillac I’ve purchased at Boucher Cadillac and as always was another good experience . I ordered my 2024 in January and I am pleased with the new vehicle and the selling process. My More

by DENNISHANDROW
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 10, 2024

Very good overall experience with your service department and dealership in general. Car was finished promptly and even washed before being returned. The wait was pleasant and the people were all very friend More

by AMAERIALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

Helpful
May 10, 2024

Great service. Effective and efficient. Friendly staff. They kept me informed about the status of the vehicles. More

by LSCHWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

Helpful
May 09, 2024

How To Access Your Frozen Cryptocurrency: By iBolt Cyber Hacker Finding your cryptocurrency frozen can be a stressful and frustrating experience, but with the assistance of iBolt Cyber Hacker, there's ho More

by roryligman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Edwards
Report | Print
Helpful
May 01, 2024

Always willing to assist their clients with any issues and taking care of them at the same time More

by claire.borck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Boucher Cadillac of Waukesha responded

It's great to hear that Dan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

Helpful
May 01, 2024

The service department completed the recall in the amount of time given. I would definitely go back. More

by nickmadson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Boucher Cadillac of Waukesha responded

Thank you, Nick! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

Helpful
April 28, 2024

Convenient prompt service with a nice waiting area. Software problems with Lyriq need GM attention More

by mgrace1113
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Kaiser Service Manager 262-754-9600

Helpful
April 28, 2024

Justin was very helpful and responsive to our needs. He took the time to explain and answer my questions. More

by Danielle.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Boucher Cadillac of Waukesha responded

Thank you, Danielle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

Helpful
April 22, 2024

Amazing service! I feel like I have a service department that I can work with and trust! More

by MARCUSRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review, Marcus. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

Helpful
April 22, 2024

I was able to obtain an appointment quickly after the garage door came down on my car and damaged my radio antenna. The service reception was prompt and courageous. I liked seeing the video of the inspec More

by kaconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

Helpful
1
2
...
44