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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews
Call Service Center (262) 254-6987

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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November 27, 2023

It was fantastic. Kept me in the loop the entire time. Process was fast. Very efficient. Great customer service. Great staff and accommodations. More

by Markborca
Recommend Dealer
Yes
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Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi Mark, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Great customer service! Prompt and courteous! I enjoyed having my car serviced and cleaned. Very pleasant experience More

by gman8123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're happy to hear you enjoyed your service at our dealership. Please let us know if we can ever help you in the future.

November 25, 2023

Such great service. Very friendly and knowledgeable staff. I couldn’t be happier with the service department at Boucher Cadillac. More

by BARBIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2023

Fast to give diagnosis and to fix problem while I waited. Will return when needed next time. More

by BNSTONEBNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Boucher Cadillac of Waukesha responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 24, 2023

Great customer service. Don is a great representative for the dealership. I am out of words. More

by JHELD
Recommend Dealer
Yes
Employees Worked With
Don Jordan
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Nov 24, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that Don was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 22, 2023

Very helpful explaining the vehicle and financing. Also a very congenial staff all around. Thanks More

by Robert
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Edwards
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Nov 23, 2023 -

Boucher Cadillac of Waukesha responded

Hello Robert, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

November 19, 2023

Great service manager and attentive staff. Love the fact they don’t upsell you and the video was awesome More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 16, 2023

The service is very well managed, the planning and follow up second to none. I would recommend to my friends and business associates. More

by ACDAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

November 10, 2023

The dealership is great! Everyone is amazing there. This is the only place I'll come to service my cars More

by Edwards.kraig
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
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Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi Edward, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 08, 2023

Boucher Cadillac of Waukesha are the best they are very helpful. They fixed my Escalade the same day and it is driving like new! More

by Liza Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Boucher Cadillac of Waukesha responded

Hi Liza, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

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