Back

Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews

469 Reviews of Boucher Cadillac of Waukesha - Service Center

Sort by
October 31, 2023

Pleased with the service I received. Figured out issue quickly & remedied with new battery. Very pleased More

by keith.kajfosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

October 28, 2023

I went in for an oil change and they check all the engine, as well as the tires . They found a puncher that could not be repaired, but I purchased the tire at the dealer and there was no cost! They More

by FREDMWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 27, 2023

They did a great job fixing my thermostat and changing my brake fluid. They also washed and vacuumed my car. Very pleased with my service. I will come back again. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi Laurie, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 23, 2023

Another great experience with Boucher's service department. I will definitely return with my 2019 Escalade for future services. More

by BV of Willow Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

October 20, 2023

It,s neat,clean and very friendly. When l call for an appointment,they make time. They look at other think and inform me of other things in the future.and the cost. Thanks for the cooki More

by Theodora(Teddy) Balke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Boucher Cadillac of Waukesha responded

Hi Theodora, thank you for your kind review; we are happy to pass along your comments to the team! If you're ever in need of more help, please let us know!

October 17, 2023

I was not greeted with a hello my name is. ..by the service rep. I still do not know his name. More

by ITALIANO_VICTORIA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I was not greeted so I don't know his name
Oct 20, 2023 -

Boucher Cadillac of Waukesha responded

Victoria, thank you for brining this to our attention. If you would like to discuss this situation further with us, please reach out to our Service Manager, John Kaiser, at 262-754-9600.

October 13, 2023

Joe Hacker continues to render exceptional service. He goes about matters with great interest and enthusiasm and is a pleasure to work with. The service was performed by an outside vendor who did a gre More

by MBERZOWSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Boucher Cadillac of Waukesha responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

October 13, 2023

🚗🔧 Shoutout to the Cadillac maintenance shop! 🙌 I just have to take a moment to appreciate the incredible service I always receive at the Cadillac maintenance shop. 🎉 Every time I bring my c More

by MARIA.DELGADO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Boucher Cadillac of Waukesha responded

Hi Maria, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2023

Great service department always answers all our questions and get service work done in a timely manner More

by Tlmabeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

October 01, 2023

Dan in the service department is outstanding. Prepaying for a part that I may not get due to the auto industry strike is really ridiculous and unprofessional. Very disappointed in that process More

by NIC24GREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
14
...