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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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August 17, 2023

Very professional and knowledgeable, explained everything that was happening. I waited for my vehicle and was kept up to. speed as to what was happening. Great experience. Thank-you More

by SEMRADHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 18, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

August 17, 2023

Prompt. Polite. Efficient. Clean service & waiting areas Appointment time’s excellent Courtesy by the crew More

by JOANBERG74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy
Aug 18, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

August 14, 2023

I have had excellent service on my Escalade. The last two service calls involved complicated issues which they handled quickly and professionally. Dan worked me into the schedule without an app More

by PBEILX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 09, 2023

Exelenter Service - Die beste Autowerkstat die ich as Deutscher in den USA kenne Sorry Germen is isi for My More

by ALFREDHUWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Boucher Cadillac of Waukesha responded

Hi Alfred! Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

July 26, 2023

Best place to get my Cadillac serviced! They are quick and very through with you car. So much that they send you a video walkthrough of your car . So it works like you are right there by t More

by Nbogacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
Jul 26, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

they did a great job at a fair price. i would recommend them to anyone needing service. More

by PETE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Pete. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

A major repair was covered under warranty, and they did a good job in a timely fashion. More

by RBARTAL
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

July 11, 2023

The live video of the service is fantastic! ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This More

by BETSY.BEARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Boucher Cadillac of Waukesha responded

Betsy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 10, 2023

Dealership is always cordial, and the work is done in a timely manner. We are always satisfied. More

by PKHOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2023

Excellent service! ! Matt is a pleasure to work with, he is professional and always listens intently to our concerns. We don't live close to the dealership and happene More

by PSTACHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
Jul 10, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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