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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews
Call Service Center (262) 254-6987

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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June 10, 2023

Good job promised repairs done would use them again. Wished the shuttle took me home. Was told it’s too far but the dealership is less than 15 miles from my location so that was a disappointment More

by brian.boylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

May 22, 2023

Everyone was very polite, and kind. My service was video taped and then sent to us to review. Pretty awesome! More

by BFERO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 23, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2023

Joe Hacker was great to work with on the purchase of a vehicle. Joe, worked with me directly and had strong communication before, during and after the purchase. More

by LAURA.RIZZO
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our Joe and our team, Laura! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

Justin was helpful in regard to the service performed. He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them More

by JMERKEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
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May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! We appreciate your business!

May 18, 2023

Repair was conducted in a timely manner to my satisfaction. This is my regular service facility. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Boucher Cadillac of Waukesha responded

Thank you, Spike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 16, 2023

Another exceptional service visit. The entire staff is always friendly, and I was treated as expected with no hassles. More

by danjasicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Boucher Cadillac of Waukesha responded

Dan, It's great to hear that we were able to help you out. We will pass along your kind words to our staff! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

May 03, 2023

Great service. Effective and efficient. Great service tech who spent time making recommendations for preventative maintenance. More

by LSCHWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 03, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2023

Service Dept is great from the communication to the work being done. Convenient on time shuttle. Smooth from start to finish. Thanks More

by NOEXTRATIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Apr 17, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

March 28, 2023

Service was great and finished in a timely manner. Appreciated your new video walkthrough by the technician. Thanks More

by runterweger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2023

JUSTIN AND TIM ARE FANTASTIC AND I WOULD RECOMMEND ALL TO USE THIS OR BOUCHER BUICK SERVICE DEPT More

by JAMES.ALIOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUSTIN
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Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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