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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
472 Reviews

472 Reviews of Boucher Cadillac of Waukesha - Service Center

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June 15, 2022

Good experience, no hassle, work performed as agreed upon and on time. Thanks for the service More

by FORTUNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

June 10, 2022

Great job, it was fast, professional and car was washed within promised time frame, good work! More

by PETERM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the review, Peter!

June 04, 2022

As usual Tim was very helpful and thorough. I look forward to working with hi in the future More

by L.TALSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jun 08, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the awesome review! We look forward to seeing you again soon!

May 27, 2022

I’ve been a customer with Boucher since 2017 they have been awesome and they continue to be awesome More

by LONNIEWEAVER332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your continued business! We look forward to seeing you again soon. Thanks,

May 26, 2022

I went in for oil change they didn’t put oil cap back on I had oil all over engine I had to go back for them to clean. I could have haD MY ENGINE freeze if this was not discovered. All they said was sorry More

by BONNIE.TEREK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Bonnie, thank you for giving us the opportunity to make this right. We apologize for the inconvenience. If there is anything you would like to discuss further, please reach out to our general manager, Jim Kemp, at 262-754-9600.

May 19, 2022

I always have a top notch experience when I drop off my truck for service. Everyone is courteous, I appreciate the shuttle ride to and from, and- weather permitting- my truck is returned washed and ready t More

by CURTOTTO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

May 19, 2022

Service was great. My brother is driving his Cadillac all the way from Chicago to have it serviced by Boucher. More

by Mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Wow, thank you for making the trip to see us! We greatly appreciate your business! We hope to see you again in the future!

May 18, 2022

The service was very quick. Not only did I get serviced for what I made an appointment for, I was made aware of another issue. The employees were very friendly and helpful as we More

by STEPHANIE.LAIRD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
May 27, 2022 -

Boucher Cadillac of Waukesha responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

May 17, 2022

Very prompt and friendly service; the service staff was very helpful in assisting me with a warranty issue in addition to the standard oil change More

by CIMPLDEAN
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Boucher Cadillac of Waukesha responded

It is great to read such wonderful comments about your recent experience with us! Thank you.

May 11, 2022

FIXED MY SLOW LEAKING TIRE AND REBALANCED IT IN NEXT TO NO TIME WITH A SHORT MORNING TURN AROUND More

by JTFIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT
May 27, 2022 -

Boucher Cadillac of Waukesha responded

We are so happy to hear the team was able to get you back on the road quickly! Thanks for the review.

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