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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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January 10, 2022

I always use Boucher Cadillac for my service needs. Their website makes it easy to schedule an appointment, their staff is knowledgeable and friendly. They stay in touch throughout the process, and their wor More

by bill_zieche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Boucher Cadillac of Waukesha responded

Bill- thank you for taking the time to leave a detailed review! We are pleased we could meet all of your expectations! Please to not hesitate to reach out if you have any questions. Take care.

January 06, 2022

I'm always treated great at Boucher Cadillac. Nice when they know you by name. Love this place! More

by MSOLIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

We are happy we could make your experience a positive one! Thank you!

January 06, 2022

Tim in the service department always provides the best customer service a customer could ever ask for. He's professional and always on top of his game. We were very impressed (again). More

by ALLWAYSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

It was our pleasure! Our dedicated service staff goes above and beyond to provide the best possible customer service available. Your kind words are a true sign we've been able to accomplish just that. Please don't hesitate to contact us if there's anything else we can help you with. Take care!

January 06, 2022

In the past years, I have always had a pleasant and positive experience with Tim and Sandy in the service department and my salesman, Joe Hacker. This is why I am willing to drive so far away to get se More

by Legran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy, Tim Palmstein
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2021

Always very helpful. We have always been pleased with the service we received. Our cars feel better after they have been there. More

by JAYMONMCCAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher!

December 31, 2021

Service took a lot less time than initially estimated. Good job in getting my service done quickly. More

by GOSTRANDER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

We appreciate the review, thank you!

December 28, 2021

Dan in the Service dept is easy to communicate with and transparent about maintenance needed. They were accommodating to giving a ride, etc. More

by arokusek
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

December 24, 2021

I worked with Matt in Service, very pleased with every facet of the work performed and he was excellent in keeping me updated on progress. More

by BKHEALY.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

December 23, 2021

We worked with Tim in the service department - he was wonderful! He stayed in touch with us and took care of everything. More

by ALLWAYSINC
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

That's great feedback! Thank you for your business!

December 21, 2021

WORK WAS DONE ON TIME--FRT. BRAKE PADS PUT ON--A-1 JOB I WAS HAPPY WITH PERFORMANE AFTERWARD-- More

by RCPAPAGRAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

We love to hear that! Thank you!

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