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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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December 16, 2021

Had a 9am Appt for recall work. Was supposed to take an hour & a half or so. I had to call after 5hrs for an update. I understand they were short staffed that day but I thought 6 1/2hrs was a bit excessive More

by Cabby51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Sorry about that, we'll use your experience to work on improving. Thank you for the 4-stars.

December 08, 2021

Everything was done exactly as they explained to me prior to completing the repairs. The price was very fair. More

by BILL@WNAGENCY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Awesome to hear! Thanks! :)

December 08, 2021

Great and professional Service every time! Thank You and God Bless You and Your Family! Happy Holidays! More

by sexystacia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate the feedback as well as your business!

December 02, 2021

Easily made appointment, service done on time, very friendly shuttle driver (Tim), Very satisfied, Roger More

by FELDMANN.RM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim service, and Tim driver
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

We love to hear that! Thank you!

November 27, 2021

Very friendly service reps. I was from out of town and they service my car the day I brought it in. Very thankful. More

by Usafvet1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Palmstein
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for the 5-stars! Much appreciated!

November 26, 2021

The service performed was well priced, the car performs great now and the experience was top notch! More

by TRISTANBENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

All great to hear! Thank you for taking the time to give us a review!

November 25, 2021

I have been going to another dealership for service for years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in dis More

by ROBREDD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thank you!

November 25, 2021

Very friendly, helpful, informative. I appreciated the promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus A More

by Shareba56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very friendly and professional women who checked me in. Dont know her name but she deserves a high five, Gary Hug
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for noticing! We appreciate the business!

November 24, 2021

Very welcoming, courteous staff, loved the lounge with special little touches. My car was well taken care of, highly recommended dealership. More

by Anke.sickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for noticing! We appreciate the business!

November 17, 2021

Friendly and very professional I will be going back there thank you guys for a great job More

by RICKEYJOHNSON930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

We love to hear that! Thank you!

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