Boucher Cadillac of Waukesha - Service Center

Had a 9am Appt for recall work. Was supposed to take an hour & a half or so. I had to call after 5hrs for an update. I understand they were short staffed that day but I thought 6 1/2hrs was a bit excessive hour & a half or so. I had to call after 5hrs for an update. I understand they were short staffed that day but I thought 6 1/2hrs was a bit excessive. A warning call to me would have been appreciated. I would have clicked that 5th star. More

Everything was done exactly as they explained to me prior to completing the repairs. The price was very fair. to completing the repairs. The price was very fair. More

Great and professional Service every time! Thank You and God Bless You and Your Family! Happy Holidays! God Bless You and Your Family! Happy Holidays! More

Easily made appointment, service done on time, very friendly shuttle driver (Tim), Very satisfied, Roger friendly shuttle driver (Tim), Very satisfied, Roger More

Very friendly service reps. I was from out of town and they service my car the day I brought it in. Very thankful. they service my car the day I brought it in. Very thankful. More

The service performed was well priced, the car performs great now and the experience was top notch! great now and the experience was top notch! More

I have been going to another dealership for service for years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in dis years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in disguise!!!! The service that I received was world class. I was very impressed with the service writer and dept.Moving forward I will be coming to Boucher to service my Escalade in the future. More

Very friendly, helpful, informative. I appreciated the promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus A promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus AND a bag of cookies on my passenger seat when I left. Little touches that mean very much More

Very welcoming, courteous staff, loved the lounge with special little touches. My car was well taken care of, highly recommended dealership. special little touches. My car was well taken care of, highly recommended dealership. More

Friendly and very professional I will be going back there thank you guys for a great job thank you guys for a great job More