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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
469 Reviews

469 Reviews of Boucher Cadillac of Waukesha - Service Center

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November 17, 2021

My service call was handled efficiently and quickly. Thank you for the service! I look forward to my next service visit. More

by JERRYGOGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Awesome to hear! Thanks! :)

November 12, 2021

Dan your Service Writer is 5 Stars. He’s goes above and beyond to satisfy the customer. The Mechanics that worked on my Cadillac were awesome. Absolutely have the knowledge to troubleshoot and repair Cadil More

by 08CADDY06GTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

We love to hear that! Thank you!

November 04, 2021

Boucher catalac is one of the finest car dealerships that I have ever been to the customer service is excellent I really appreciate All that they do to keep my mind at ease about my vehicle thank you very mu More

by EDDYJROGERS92
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, Gary Hug , Brendan Crawford, Martin Gutierrez
Dec 30, 2021 -

Boucher Cadillac of Waukesha responded

Thank you!

October 28, 2021

Our service advisor, Matt, was very helpful in getting us new tires for my vehicle. I had a flat tire and they got the tires right away. I did not wait for the tires to be put on.and the front end alignmen More

by MARY.BEFFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Mary- thank you for the 5-star review!

October 22, 2021

I am from Chippewa Falls and was visiting relatives in Milwaukee. The issue with my 2021 GMC Sierra truck brakes occurred 3 days before I was scheduled to return home. I contacted a GMC Dealer in the More

by mbialk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Mike- thank you for this awesome feedback! We are pleased to hear our staff was able to meet your every need during your visit. We look forward to working with you in the future! Take care!

October 22, 2021

Service Advisor (Dan) was extremely helpful in getting me in for repair and then advising of Cadillac coverage on part that needed replacement. More

by KRISJANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review! We are thrilled to hear Dan was able to meet all of your expectations in service. We look forward to seeing you again soon!

October 15, 2021

I always feel at ease when my bring my XT4 in for service at Boucher Cadillac. I am welcomed and taken care of promptly. The waiting area is comfortable and stocked with snacks and all kinds of beverages. More

by TBARTH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Polmershein
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review! We are happy to hear that your experience with us went smoothly. We look forward to seeing you again soon!

October 13, 2021

Great service and a great staff. I thoroughly enjoy having my vehicle worked on at Boucher. More

by TJTOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

The team is professional, friendly and on time. We will continue to give them our business. More

by Debbie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Would of been a five star as everything was perfect for the oil change and tire rotation but my two rear tires had 1 psi less than the fronts. In addition, all four tires should be at 36psi not 35psi and More

by Rob Lemberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the feedback!

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