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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
480 Reviews

480 Reviews of Boucher Cadillac of Waukesha - Service Center

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May 03, 2021

Great job on time and fixed the problem with no issues! Service manager check the system to ensure it was set up as required! Great job! More

by HAINEYJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

April 28, 2021

Special thank you to Tim and team that provided service for our XT5, in and out same day, competitive price for new tires. Very satisfied. Thanks again- More

by MIKEBAUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review, Mike!

April 20, 2021

Dan is the best 5 stars!!!I did not care for gary (glad Dan is the best 5 stars!!! I did not care for gary (glad hes retired) been a customer for 11 years the snacks and soda are a plus thanks More

by GREENE.MECHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for your continued loyalty!

April 19, 2021

Dan and Sandy were great My car was completed in a reasonable amount of time, the facility including bathroom was nice and clean. The area where the snacks and coffee are were nickels filled. More

by GJHOLLIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

April 19, 2021

Good Morning! Always enjoy working with Dan. He is extremely knowledgeable and helpful. The best service department I have dealt with in owning vehicles for 30 years. More

by AKOSUAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

April 01, 2021

Easy to make appointment very through and truck came back cleaner than when left there and great recommendations for the near future. Wish all appointments in life would go this smoothly More

by JBURANTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Burant
Apr 14, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for your feedback!

March 30, 2021

Love the fact that they took cate of me and my car rides great! I thought I would be paying more then what my bill was. More

by TIFFANYYPHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for sharing, Tiffany!

March 09, 2021

Smooth experience for service of any kind. The place is COVID conscious with plastic lining in the car during service, and the people are wonderful to deal with. Whole process was simple and laid out from More

by Quinnlemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing, Quinn! At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 Pandemic.

February 26, 2021

I had my 2009 DTS in for repair. The work was done quickly and I appreciate the courtesy wash my car receives whenever it comes in for repair. More

by GSCHISSEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Apr 14, 2021 -

Boucher Cadillac of Waukesha responded

We are thrilled you had a quick and efficient service visit with us!

February 24, 2021

Came in for service today. Outstanding service from the time I arrived to the time I left. Service mgr was their right when I arrived. Was very friendly, knowledgeable & informative. More

by THEEP321
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service mgr
Feb 25, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

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