Boucher Cadillac of Waukesha - Service Center

Gary was excellent. I took my car for an oil change and they noticed a leak. He recommended I leave the car for repair. He got me a loaner vehicle and fixed the issue. they noticed a leak. He recommended I leave the car for repair. He got me a loaner vehicle and fixed the issue. More

Good experience including follow up questions I asked of Gary which were answered clearly. Also enjoyed the attention to pandemic protocols for a safe environment in the waiting area. Gary which were answered clearly. Also enjoyed the attention to pandemic protocols for a safe environment in the waiting area. More

Gary Hug does a great job in service. He is always very informative and upfront about keeping your vehicle running strong. Has made a lifetime customer out of me. informative and upfront about keeping your vehicle running strong. Has made a lifetime customer out of me. More

Staff in service area were professional and kept us updated on the issue with our vehicle. Gary answered all our questions and if he did not have the answer he checked with the technician. updated on the issue with our vehicle. Gary answered all our questions and if he did not have the answer he checked with the technician. More

The service efficient and on time. Too bad Cadillac 7 months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. More

My inside windshield was not washed ! More repair was needed, but had to be ordered. Other than that everything was great. So I shall return. needed, but had to be ordered. Other than that everything was great. So I shall return. More

the work was fine but I was disappointed that the car wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better m wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better making sure the car was clean when I picked it up. More

great service and car wash too! Able to diagnose the problem easily and were able to fix quickly while I waited. Happy with the service. problem easily and were able to fix quickly while I waited. Happy with the service. More

Always pleased with service and friendliness of staff and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. More

Took my SUV in for a recall and Gary Hug took good care of me. Arranged for a loaner for me so I could get to work. I picked up my vehicle just before closing time, and Brendan greeted me in the parking of me. Arranged for a loaner for me so I could get to work. I picked up my vehicle just before closing time, and Brendan greeted me in the parking lot and took the time to show me into the building and personally brought the vehicle to me. Amazing customer service. Thank you! More