Boucher Cadillac of Waukesha - Service Center

Dan was very helpful and informative about my service visit. The service was prompt and courteous. Dan was proactive to pre-schedule needed services on my next visit. Keep up the great work! visit. The service was prompt and courteous. Dan was proactive to pre-schedule needed services on my next visit. Keep up the great work! More

work was done timely and people were courteous.Price was work was done timely and people were courteous. Price was very high, tried to get bigger discount , was unsuccessful, even though I had just bought a work was done timely and people were courteous. Price was very high, tried to get bigger discount , was unsuccessful, even though I had just bought an used Cadillac at that store 3 weeks ago. More

Tim was very helpful and informative on my warranty. The service was prompt and courteous. Clean environment to wait while my Escalade was being serviced. Will definitely be returning for any future mainten service was prompt and courteous. Clean environment to wait while my Escalade was being serviced. Will definitely be returning for any future maintenance on my SUV. More

the agent helped me with my points on my phone was great, could not have done it with out him thank you. every time i bring my car in for service its a wonderful experience. thank you to your service dept. could not have done it with out him thank you. every time i bring my car in for service its a wonderful experience. thank you to your service dept. More

Effective and efficient service! I was able to get a service appointment readily and with ease. Staff was friendly and accommodating. The waiting lounge is great. service appointment readily and with ease. Staff was friendly and accommodating. The waiting lounge is great. More

Excellent service on my SRX, Dan Colla always takes great care of my repair needs. I won"t take my vehicle anywhere else, 5 Stars care of my repair needs. I won"t take my vehicle anywhere else, 5 Stars More

This is a very nice dealer to get service from. We are always taken good care of. We will be going back for service when ever it’s needed. always taken good care of. We will be going back for service when ever it’s needed. More

I was pleased to find out that one of my tires didn't have the tread depth of the other three. Important information . Thank you. have the tread depth of the other three. Important information . Thank you. More

Very poor service over priced dealership.Tim Palmstein was particularly rude when I complained about how many problems I had encountered with my Escalade.Gary Hug told me he had no loner to offer me, of c was particularly rude when I complained about how many problems I had encountered with my Escalade.Gary Hug told me he had no loner to offer me, of course when your buying an Escalade from Boucher they tell you you will get VIP treatment . What a joke !My solution was easy went to a nearby dealership and bought a brand new SUV. I will never deal with Boucher Cadillac or any other dealership with the Boucher name again. More

It was a good experience. I loved the rental car and every one was nice and polite. Over all it was a good experience. However, I am not really happy with the XT4. every one was nice and polite. Over all it was a good experience. However, I am not really happy with the XT4. More