Boucher Cadillac of Waukesha - Service Center

Very poor service over priced dealership.Tim Palmstein was particularly rude when I complained about how many problems I had encountered with my Escalade.Gary Hug told me he had no loner to offer me, of c was particularly rude when I complained about how many problems I had encountered with my Escalade.Gary Hug told me he had no loner to offer me, of course when your buying an Escalade from Boucher they tell you you will get VIP treatment . What a joke !My solution was easy went to a nearby dealership and bought a brand new SUV. I will never deal with Boucher Cadillac or any other dealership with the Boucher name again. More

It was a good experience. I loved the rental car and every one was nice and polite. Over all it was a good experience. However, I am not really happy with the XT4. every one was nice and polite. Over all it was a good experience. However, I am not really happy with the XT4. More

I have nothing to add in my review. In order to ensure that the team has the highest level to not impact their performance I am choosing not to add comments. Reviews should not be tied to a persons feedb that the team has the highest level to not impact their performance I am choosing not to add comments. Reviews should not be tied to a persons feedback. More

A seventy dollar charge for programming a key fob is too expensive in my opinion. I ended up having to wait longer than the 30 minutes to get the key fob programmed. I never asked for a point inspection to expensive in my opinion. I ended up having to wait longer than the 30 minutes to get the key fob programmed. I never asked for a point inspection to be done. More

Was getting the odor of antifreeze when the engine was warm. The service tech found the problem to be a hairline split on the seam of the radiator. They had one in stock, and replaced it rite away.Since i warm. The service tech found the problem to be a hairline split on the seam of the radiator. They had one in stock, and replaced it rite away.Since it would be a 5 hour job, they gave me a loaner to take home. 5 STAR SERVICE!!! More

Have always used Bouche Cadillac for Car service! Always use Gary Hug, who is one of the Best! Keep up the good work as always! use Gary Hug, who is one of the Best! Keep up the good work as always! More

this was quite possibly the worst experience I have ever had at a car dealership in my entire life. Not only did they crash my brand new car, they did not even have the guts to communicate with me about it had at a car dealership in my entire life. Not only did they crash my brand new car, they did not even have the guts to communicate with me about it. If the police had not called me I wonder if they ever would have! More

Another outstanding experience at Boucher Cadillac of Waukesha. I am please they informed me of the tire issue Michelin was having. The new Goodyear tire tire should ensure a safe driving experience f Waukesha. I am please they informed me of the tire issue Michelin was having. The new Goodyear tire tire should ensure a safe driving experience for me for many year in the future, More

I continue to be pleased with the service and advice offered by Boucher Cadillac of Waukesha.. This is my go place for service and repairs. On this past visit Gary Hug advise me of a tire issue Miche offered by Boucher Cadillac of Waukesha.. This is my go place for service and repairs. On this past visit Gary Hug advise me of a tire issue Michelin is having and I am returning on 8-24-20 to have a set of Goodyear tires installed. More

As usual, the service was outstanding. They were prompt, personal and professional! I am always pleased with my experience at Boucher! I always recommend this establishment! personal and professional! I am always pleased with my experience at Boucher! I always recommend this establishment! More