Boucher Cadillac of Waukesha - Service Center

New car would not start Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined the repair would take longer than expected. He kept us updated every day while the car was there for service. More

Service and than no service. I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It works great during the daylight hours but just about nothing at night, cant use it at all.. Apparently, that is what i have to live with as they do nothing about it. More

Safety Recall After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain what would be done and the amount of time it would take. More

Routine maintenance done quickly Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. More

excellent I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced More

Appointment On Monday, Jan 22 Service was completed promptly. It was a cold day and when I climbed back into my car, it was not only clean but warm!! Thanks Boucher. Service was completed promptly. It was a cold day and when I climbed back into my car, it was not only clean but warm!! Thanks Boucher. More

Great and timely service Had problem with air leak in one tire. Casually stop by to see if they could help me. Analysis done promptly and tire replaced before I knew it. Had problem with air leak in one tire. Casually stop by to see if they could help me. Analysis done promptly and tire replaced before I knew it. More

Oil change and small repair They were courtesy and kept us up to date on what they were doing and why. They explained what had to be done and the amount of time it needed. They were courtesy and kept us up to date on what they were doing and why. They explained what had to be done and the amount of time it needed. More

Great service Fast , correct, timely. They listen very carefully to your problems. They also attempT to disrupt your day as little as possible. Be lost without them Fast , correct, timely. They listen very carefully to your problems. They also attempT to disrupt your day as little as possible. Be lost without them. More

Always Great Service Was near the dealership on business. They were able to accommodate me on very short notice for scheduled maintenance. Service was fast and complete. Was near the dealership on business. They were able to accommodate me on very short notice for scheduled maintenance. Service was fast and complete. Always satisfied with level of courtesy and quality of the experience. More