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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews
Call Service Center (262) 254-7372

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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May 02, 2025

I really like Boucher. They treat Me very well. Love there service. Really love their services. More

by NINEOFUS1K9
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
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May 02, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

May 02, 2025

It has been a month since I made an appointment to have my car worked on. Parts were ordered but either not received or lost. There were also issues with my Zurich service contract. More

by ccparks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Obernberger Service Manager 262-549-1000

May 01, 2025

Everything explained well. Sam took a video of the work being done that was helpful More

by dgilpin221
Recommend Dealer
Yes
Employees Worked With
Samantha
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May 01, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

April 26, 2025

Easy to work with, GM is having unresolved issues, but Boucher has been great to work with. More

by Ryoblin
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Paolo
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Apr 26, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Obernberger Service Manager 262-549-1000

April 23, 2025

Kevin has been very helpful with the whole situation. Was polite and very knowledgeable from the beginning and kept me updated best he could. Working along with my insurance company, he made things smoot More

by Jesse.61990
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 23, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Obernberger Service Manager 262-549-1000

April 19, 2025

Service writers were very friendly and listened well. Technicians got the job done. Courtesy driver, very friendly and efficient.. More

by jerryr_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom ?
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Apr 19, 2025 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

April 14, 2025

Everyone is very polite and knowledgeable and everything was done very professional Very nice dealership. Was my fourth purchase from them More

by JOSIEK7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Botica
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Apr 14, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

April 12, 2025

Had a great buying experience. Customer service made the transaction go smoothly and I feel like I received a good value for my trade in. More

by nathan
Recommend Dealer
Yes
Employees Worked With
David Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Obernberger Service Manager 262-549-1000

April 12, 2025

Great Never a problem always good work and done in a timely manner! I'll be back in the future!! More

by DAVIDHALL546
Recommend Dealer
Yes
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Apr 12, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Obernberger Service Manager 262-549-1000

April 12, 2025

Bad communication I had to go trough 4 people to find my work order and the service wasn’t done as requested More

by David perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Wozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Boucher Chevrolet of Waukesha responded

David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger Service Manager 262-549-1000

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