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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews
Call Service Center (262) 254-7372

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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May 08, 2024

I took my car in for routine maintenance and was greeted with hate by Samantha in the service department this is not acceptable in this day and time there is no place for this in America I asked her a simpl More

by landowilder24
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
Report | Print
May 12, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000

May 06, 2024

The people that my husband and I have dealt with have been very courteous, helpful, and respectful. More

by Lisakayabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walker
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May 07, 2024 -

Boucher Chevrolet of Waukesha responded

Lisa, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

May 02, 2024

Everyone was pleasant and polite, Nate was my service contact person who kept me updated and he was very helpful. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Samantha Oschmann
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May 03, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Nate was able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

April 28, 2024

Although today's market can be a challenge, I still received top notch attention in the service department on my last visit. More

by SSTEINPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

April 26, 2024

They got me in and out, no hassles, 45 minutes start to finish. Good experience. More

by ddonovan714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

April 26, 2024

I called the dealership in the morning and they told me to bring the truck in I told them the problem and they had it fixed the next day More

by Dantorn1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

April 26, 2024

Fast service. Potential repairs discussed, for needed attention. Comfortable waiting area with access for phone, laptops etc… More

by P_MANICKI85029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren, Samantha Oschmann, Colin Ringersma
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Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

April 25, 2024

After a decade of dealing with Boucher, I could not be more pleased with the experience. More

by krautvj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Apr 26, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

April 23, 2024

Kyle and Diane are the absolute best! They make car buying a breeze and I can’t thank them enough. More

by Axau2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle and Diane met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

April 19, 2024

Friendly, knowledgeable, And good popcorn Easy to make an appointment, clean waiting room, and gast service More

by jstawski16
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dont know his name. Sorry
Report | Print
Apr 22, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

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