Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center
I was told by the manager that I would get a free oil change. I scheduled my oil change, came and had my oil changed and the service guy said it would $129.00. I told him it should be free and he said"wh change. I scheduled my oil change, came and had my oil changed and the service guy said it would $129.00. I told him it should be free and he said"why". I told him wumhy and he got mad and said "why wasn't i aware of this" and walked away. He came back a few minutes later, handed me a new invoice with a "0" balance. And said, your truck is outside and walked away. Not good customer service at all. I won't be coming back. More
Service was completed sooner than expected. Colin kept me updated and helped me redeem my GM points to pay. Colin kept me updated and helped me redeem my GM points to pay. More
They were quick and informative Professional and just a general pleasure to work with. Always provides great service general pleasure to work with. Always provides great service More
They didn't check for the leak. The car was soaking wet on the passenger side front when I got home and has developed mold. Appalling service quality. Absolutely disgraceful. The car was soaking wet on the passenger side front when I got home and has developed mold. Appalling service quality. Absolutely disgraceful. More
Jo Ann made our experience seamless and pressure less. She shared all the relevant information and gave us all the options we needed to make the best decision for our family. While we spent most of our ti She shared all the relevant information and gave us all the options we needed to make the best decision for our family. While we spent most of our time with her, everyone we interacted with was kind and understanding while we spent a lot of time there with our toddler. I would 100% recommend. More
They are awesome. They go above and beyond the scope of work to ensure customer is happy. I worked with Tim Patton and he was amazing he made sure to explain things ou They go above and beyond the scope of work to ensure customer is happy. I worked with Tim Patton and he was amazing he made sure to explain things out and take care of me as well as kept me uprised of my truck and well updated . They took care of my 16 gmc duramax. I'm writing this review during the second time of bringing my truck to them on an insurance claim. First time they were great and went above and beyond unfortunately day I picked it up I was rear ended by a drunk driver and brought it back to them the following Monday. Extremely informative and helpful if you need work done highly recommend them especially if gm product but any vehicle i would bring it to them. I have a very nice truck and very picky on who works on it. I can honestly say they are 1 of the few places I will bring my truck too who I trust to do the work correctly and professionally. If you find this review look no further you won't be disappointed More