Boucher Chevrolet of Waukesha - Service Center

Would car experience of my life. I was sold on the Chevy Blazer EV and it couldn't have been worse. The 280 mile range is less than 170 when on the highway. In the cold I drove 29 mi I was sold on the Chevy Blazer EV and it couldn't have been worse. The 280 mile range is less than 170 when on the highway. In the cold I drove 29 miles and it took off 78. The infrastructure for EV with Chevy is not there. There is one charge within 45 min that can charge your car in 40 min (350 kg). Every other one takes 4-5 hours. Every time I have been to a charger I wait extra time just to charge and half of the chargers are broke. When realizing how awful this car is, I went to take it back. They admitted they have had issues with this and instead of taking care of anyone who already bought it, they are now giving an additional 7,500 in rebates for new clients. Three weeks after I bought the car, the best they would give me is $40,000 and I paid over $60,000 for it. The dealership didn't lift a finger for me and they did nothing but pass the blame to GM, to me and to everyone but them. Their solution to "help" was to give me $20k less for the trade in and sell me a used car and pass it off as a discount. Jim the manager is worthless and the dealership wouldn't give any help and neither would GM. The salesman didn't know anything about EV and sold me on how many charging stations they were, how great the tax credit is (which I didn't qualify for), and the long range of charge. This was a problem from the top down and Jim the manager's answer was that I should have done more research. He didn't say, wow we have a real problem with training here. He took none of the blame and I wouldn't send anyone to this dealership as they couldn't help a repeat customer out one bit. More

I called them with a problem, they got back to me almost immediately, with a solution, and an open appointment the next day. What more could want to ask? immediately, with a solution, and an open appointment the next day. What more could want to ask? More

Thanks for exterior wash and interior cleanup. It was unexpected and appreciated. No more words It was unexpected and appreciated. No more words More

The people that we worked with were very helpful. The work was done when promised. The work was done when promised. More

Sam processed everything just fine, but she doesn't know her product line very well. When I made the appointment to have the clearance light under the driver's side running board looked at. She asked me if her product line very well. When I made the appointment to have the clearance light under the driver's side running board looked at. She asked me if this was an aftermarket item. I said "No, it was a $1,500 option. She asked me the same question when I dropped off my truck. After the truck was looked at and identified that the LED running board light would have to be replaced, She couldn't give me a definitive answer as to when the part would be available. Recommendation, know your product line, because your customer will for sure. More

Boucher Chevrolet provided excellent, efficient, and professional service when I came in to have my Buick Enclave serviced professional service when I came in to have my Buick Enclave serviced More

Ron is derailed and communicates well. Appointments are easy to schedule and make online without long wait Appointments are easy to schedule and make online without long wait More

On a routine Oil Change covered under sale agreement. I ask Services Department to change Cruise Controll fuse . They would not without Dianostic Test costing approximately $150. Feel they only wanted to I ask Services Department to change Cruise Controll fuse . They would not without Dianostic Test costing approximately $150. Feel they only wanted to add charges. More

Car worked fine for a week and all my dash lights are back on. Not happy back on. Not happy More

It is an amazing dealership. The mechanics are the best and got my car up and running quickly while diagnosing the correct problem. Outstanding job. The mechanics are the best and got my car up and running quickly while diagnosing the correct problem. Outstanding job. More