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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,085 Reviews

1,085 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 17, 2024

Car worked fine for a week and all my dash lights are back on. Not happy More

by angeladlugi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Wozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Hi Angeladlugi, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Obernberger, at 262-549-1000 so that we can make this right.

January 17, 2024

Boucher Chevrolet provided excellent, efficient, and professional service when I came in to have my Buick Enclave serviced More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Jan 18, 2024 -

Boucher Chevrolet of Waukesha responded

Hi Chris, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

On a routine Oil Change covered under sale agreement. I ask Services Department to change Cruise Controll fuse . They would not without Dianostic Test costing approximately $150. Feel they only wanted to More

by ROTHJAMES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren
Jan 18, 2024 -

Boucher Chevrolet of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Obernberger, at 262-549-1000 so that we can make this right.

January 17, 2024

Ron is derailed and communicates well. Appointments are easy to schedule and make online without long wait More

by Grabekmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 17, 2024

Sam processed everything just fine, but she doesn't know her product line very well. When I made the appointment to have the clearance light under the driver's side running board looked at. She asked me if More

by TOPKLUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Jan 18, 2024 -

Boucher Chevrolet of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2024

Always a friendly staff that explain the problems with the car in service department and the entire dealership is friendly to work with More

by KFERSCHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Hello, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 16, 2024

The customer service is awesome Nate always takes care of me and I'm grateful for his Expertique in keeping me informed about my vehicle. More

by Moyearquavian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 16, 2024

The service has been out standing at Boucher . It starts with the service advisor Ron Wozney. Very professional and curtious and willing to go the extra mile More

by Sfolkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2024

Never got call back when part came in as I was told I would by Sam. The check engine light has never come back on either? Is the Watergate really the problem? Was the wastegate for my 2017 chevy cruse More

by alroeder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Hi, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Obernberger, at 262-549-1000 so that we can make this right.

January 16, 2024

We have dealt with Boucher for years and it is always a great experience and look forward to working with them again More

by MJIRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
Jan 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

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