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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,090 Reviews

1,090 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 30, 2022

Took the vehicle here for a recall situation. Helpful service person. Had to ask for a complimentary car wash, thought it should be offered (especially how dirty the car was). More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Dec 31, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2022

Had to wait 20 minutes before anybody waited on me. Was at 7:45 in morning. I was the only one in there as a customer. More

by rkbrandt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren, Joe Obernberger
Dec 28, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call to discuss further. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger, Service Manager 262-549-1000

December 22, 2022

Our experience was superior. Everyone at the dealership was friendly, helpful, and well informed. We will definitely go there again. More

by EWDENNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerney, Devin Cornell, Jess Hendren, Joe Obernberger
Dec 24, 2022 -

Boucher Chevrolet of Waukesha responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha.

December 21, 2022

Great experience! Dave took care of me. A week after I purchased the car I developed a battery issue and he took care of it -- No Charge! Will go there again. Unusual More

by RENOB49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Nutt, sales. Alec Austin, service
Dec 22, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 20, 2022

I have a hard time understanding how/why I can make a service appointment and get confirmation, but the Service Dept. doesn't have any record of it. I'm not sure that I buy the excuse that my tires do More

by wisctim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 20, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call to discuss your experience further. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger, Service Manager 262-549-1000

December 19, 2022

Give Ron a raise his work is worth millions of dollars for fast efficient service More

by AARONSLCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2022

In and out in half an hour for oil changed tire rotation. The service was great More

by NANCYJEROME22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Dec 18, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2022

The service dept staff is friendly and knowledgeable. They gave a time frame for the work to be performed and was close to actual time. Options were explained as was the inspection that was included. More

by Pmkemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and James
Dec 18, 2022 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha!

December 10, 2022

I was in for an oil change and tire rotation and asked if my floor liners had arrived. They were able to install them and also took the time to retrofit my heated seats. It was so great to get all of this More

by KATZUNGJUDY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and a very pretty and helpful girl whose name I don't remember.
Dec 11, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for the great rating for our service department. We're glad to hear we were able to help. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

December 07, 2022

Thank u every much,for a job well done. u guys did a wonderful job,please keep up the great work. More

by coledj001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha!
Dec 08, 2022 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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