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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews
Call Service Center (262) 254-7372

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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February 11, 2025

I had a slow leak in my tire. I told them about it when I was getting an oil change..the service guy asked me if I wanted a tire rotation. I said it comes with the oil change on m More

by DSCHUENKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Zimmerman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

February 06, 2025

Gfeat people , very concerned with my purchas, and service is great, fantastic experience, Very happy More

by gpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

February 05, 2025

Very responsive but takes very minimal effort to get the work done. Meaning they had to coverup what was wrong and they did, they dis not take care of the customer. More

by WALDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesperson not listed
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Feb 05, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Obernberger Service Manager 262-549-1000

January 23, 2025

James was awesome! Provided great service and clear expectations. Great experience. I would highly recommend More

by Craig Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department, Craig! We look forward to sharing your compliments with James and the team. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

January 21, 2025

No surprises everything was handled as expected and extra kudos for picking me up and dropping me off at my work about a mile away thanks More

by rhaufs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 21, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 20, 2025

Nate Melk was consultative and wonderful to work with! Job done on time and at original estimate. More

by WILLIAMOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
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Jan 21, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, William, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 15, 2025

We have now bought 4 cars from Boucher and had most of the services done by Boucher. More

by ggilpin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 15, 2025

You have to ask someone to help you. They see you standing there and don’t offer to assist. More

by Jumpnut25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Jan 18, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger Service Manager 262-549-1000

January 14, 2025

Great service provided given it was a used vehicle. I think the Boucher organization so much for what they’ve done for me! More

by Jkebisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
Report | Print
Jan 15, 2025 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

January 14, 2025

Outstanding pleasant Rep. Well explained, reasonable, great follow up. very good future recommendations and suggestions. More

by jvs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
Report | Print
Jan 14, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

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