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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,072 Reviews

1,072 Reviews of Boucher Chevrolet of Waukesha - Service Center

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July 01, 2021

Service experiences there are consistently good. They are always accurate in their estimates and time to completion. More

by JAY.CHROSTOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jul 07, 2021 -

Boucher Chevrolet of Waukesha responded

Jay- thank you for the 5-star review! We are pleased to hear that our service department continues to meet your expectations time and time again. Our service team works hard to complete the job in a timely manner while respecting your time. We look forward to servicing you again in the future. Take care!

June 30, 2021

We had an idea of what may have been wrong and they took our thoughts and figured it out quickly. I appreciated the communication throughout and the super fast service. Tyler was great and I would go there More

by jhart722g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the positive feedback! We are pleased to hear that Tyler was able to help you out while providing exceptional customer service throughout the process. We look forward to servicing you again in the future. Take care!

June 30, 2021

Joe in service is a pleasure to work with. Truck was done sooner than expected. Was given a loaner to help ease my frustration with air going out. More

by JDILLMAN59
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 07, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the 5-star review. We are pleased to hear that Joe was able to meet all of your expectations. We strive to cater to each customer's need, whether that be providing a loaner car or something else! We look forward to seeing you in the future. Thank you for choosing Boucher!

June 25, 2021

The oil change was very efficient and on time. It fit in between exercise class at the Y. Thanks! More

by DOEBEREINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Jul 07, 2021 -

Boucher Chevrolet of Waukesha responded

We look forward to providing you with amazing service at Boucher!

June 24, 2021

Came in the morning to drop of my keys for a 7am service appointment. I was there 20 minutes before they technically open but doors were open. I was directed by the lady inside to go out to the service guys More

by mexi_03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devin Cornell
Jul 07, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to leave us a detailed review. Unfortunately, at the time you arrived our service advisors were moving our blocker vehicles, and for situations like this we provide the early bird drop box as an option before we open our doors at 7am. Our service manager Rob Heaney attempted to contact you, but received no response. Please do not hesitate to call us at 262-549-1000 if you would like to discuss this matter further.

June 23, 2021

The oil change appointment was spot-on in regards to the timing and the explanation of the maintenance inspection report. Mercedes was knowledgable, courteous and friendly. Nice job folks! More

by SSEWALL
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jun 24, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to leave a review! We are glad to hear you had a positive experience at our dealership!

June 18, 2021

My first oil change and inspection was on time and easy.. it took 45 minutes like I was told it would.That makes me happy! More

by ROBOPLBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Jun 24, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the 5-star review! We are pleased to hear that your service experience with us, at Boucher Chevrolet of Waukesha, was a pleasant one. We look forward to being of service in the future! Thanks for choosing Boucher!

June 10, 2021

As always, Ron did an excellent job of getting us in/out in a timely manner. Always keeps us "posted", answers all my questions and is respectful in every way. Is a pleasure to work with - he's why we do bu More

by XENA8245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing! We are pleased to hear that you have had continued success with Ron and the rest of our service department. We are truly grateful for your business. Please do not hesitate to reach out if you have any questions. Take care!

June 09, 2021

Ron was very helpful in having my new Tahoe serviced and returned in a timely fashion. He made sure that the car was returned as expected. It is always a pleasure working with the service team at Boucher More

by EGREIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for visiting! At Boucher, we strive to make servicing your vehicle as easy as possible, including offering online scheduling and providing food and drinks while you wait. Please don't hesitate to contact us if there's anything else we can help you with. Take care

June 03, 2021

The door lock problem was fixed, however, it was extremely expensive. They had to replace all four door lock actuators and they were extremely expensive. There is no need to charge long term cust More

by LORBILLRUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. We’re sorry to hear that you weren’t completely happy with your last visit. We hope that you will give us a chance in the future to make a better impression.

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