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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,081 Reviews

1,081 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 07, 2020

Working with Boucher was great but trying to schedule a service appointment online didn’t go to well. Tried twice and ended up calling service department direct. More

by MWITEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

We are sorry our online scheduling was not working for you. When you have the opportunity, please contact our Service Manager, Rob Heaney, at 262-549-1000 to discuss this situation further so we can prevent this from happening in the future.

December 05, 2020

The process was easy. I had a slow leak in a tire that they were able to find. The tire was not repairable. The tire was replaced at no charge by the tire and wheel warranty that was purchased with the ve More

by DAVLINCLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell, Justin Ringersma
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for the positive review!

December 04, 2020

The repair department did not have me on the schedule even though I scheduled through your site. They did fit me in for "the works" but this morning I noticed that they didn't wash the truck which should More

by WAUKESHADENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Cornell, Rob Heaney
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Dennis, we are sorry you were not completely satisfied with your recent service visit with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further and go the extra mile to make things right. We hope to hear from you soon.

December 01, 2020

Devin in the service department was good, but many employees (both in the service department and showroom) were not properly wearing masks or wearing any at all - very disappointing to say the least a More

by PM
Recommend Dealer
No
Employees Worked With
Devin Cornell
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

JV, thank you for bringing this to our attention. At your earliest convenience, please reach out to our General Manager, Jim Paolo, at 262-549-1000 so we can discuss this situation further with you.

December 01, 2020

Ron did an excellent job with making sure the issue concerning my check engine light was taken care of to my satisfaction. Great to work with! More

by JEFFHILTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for the 5-star review, Jeff!

November 28, 2020

all went well and on schedule. I had the oil changed and tires rotated. when complete the overall condition of my vehicle was discussed with me More

by TOMKRESS
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Dec 01, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for the 5-stars!

November 27, 2020

Great service. Employees are awesome and very helpful. They worked me into their schedule right away and were very accommodating. Very highly recommended for service. More

by RYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Dec 01, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the wonderful review and recommendation, Ryan!

November 25, 2020

I purchased my vehicle from them and drive from Milwaukee just to have my oil changed or repairs done. They make you feel comfortable and like you can trust them. More

by KIVAONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Whalen, Justin Ringersma
Dec 01, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for choosing Boucher! We are glad we are able to provide you with positive experiences with us!

November 23, 2020

All went well as usual. This visit was for an oil change & tire rotation. The appointment was easy to make & the service was provided on time. The technician was very friendly & thorough. More

by TOMKRESS
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Nov 23, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing!

November 23, 2020

They did an excellent job during the appointment, keeping me informed of the progress and when I needed to come back after the part arrived Ron followed up to schedule. More

by DCULVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Boucher Chevrolet of Waukesha responded

We are thrilled you were satisfied with your service visit with us here at Boucher!

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