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Boucher Hyundai of Janesville

Janesville, WI

4.6
1,121 Reviews

2505 E Rotamer Rd

Janesville, WI

53546

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1,121 Reviews of Boucher Hyundai of Janesville

June 29, 2024

Professional good job good people do the work done for costumer clean and finished right More

by MECEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Jul 01, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Cartwright Service Manager 608-750-1200

June 19, 2024

Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service. More

by Kbaior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Ross Cartwright
Jun 20, 2024 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

June 19, 2024

Friendly, understanding and very flexable with someone on a budget and low credit score. Once i pay off my current loan with them. I'll come back a look at one for another used or new vehicle. More

by Andres Navejas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
Jun 20, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review, Andres. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Perkins General Sales Manager 608-750-1200

June 18, 2024

It was a pleasure to work with this Dealer. Allowed ample time to test drive the vehicle and inspect. More

by ScotN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
Jun 18, 2024 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Nick Perkins General Sales Manager 608-750-1200

June 17, 2024

Stephan and Cameron were great to work with! I would definitely recommend them and Boucher Hyundai. I will be working with them again next time! More

by Happy Happy Happy!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Hernandez, Cameron Mallory
Jun 17, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Janesville are glad to have you as a customer. Nick Perkins General Sales Manager 608-750-1200

June 17, 2024

I waited almost 4 hours for my car to be diagnosed. My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to More

by Lisaberg04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
Jun 20, 2024 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Lisa. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ross Cartwright Service Manager 608-750-1200

June 02, 2024

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time More

by tomgrayhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Ross Cartwright
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 01, 2024

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Ross Cartwright
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 01, 2024

they just did not care. were more than 4 days over their estimate for completion More

by JEFF@COLLIDESCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel Jhocson
Jun 07, 2024 -

Boucher Hyundai of Janesville responded

Jeff, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ross Cartwright Service Manager 608-750-1200

May 31, 2024

Took forever to get my car over 2 months. Was quoted one price and ended up paying over 300.00 more. More

by wuttke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton very nice guy, Joe Valdez
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ross Cartwright Service Manager 608-750-1200

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