Boucher Hyundai of Janesville - Service Center

Overall it was good. Techs were ready to receive the car at allotted time and they did a good job. Complaints: Took over 2 months for parts to come in and I wasn't called Techs were ready to receive the car at allotted time and they did a good job. Complaints: Took over 2 months for parts to come in and I wasn't called when parts did finally arrive (I happened to call several days after parts arrived). More

From the time we drove in until we left the staff in service made us feel important service made us feel important More

The people working at that time were friendly and efficient. It didn't take much time at all for the oil change to be completed, just like they promised. Overall, the service was great ?? efficient. It didn't take much time at all for the oil change to be completed, just like they promised. Overall, the service was great ?? More

Joe is amazing! Always take's great care of my vehicle and any questions or service needs. Always take's great care of my vehicle and any questions or service needs. More

Joe was very professional and helpful during both of my visits. He made sure that a loaner car was available for use while my own car was being worked on. He also went out of his way to call me several tim visits. He made sure that a loaner car was available for use while my own car was being worked on. He also went out of his way to call me several times to let me know of my vehicle status and any other vehicle recommendations. Unfortunately, I wasn't able to pickup my vehicle before 5pm (which is when the service dept closed); however, this wasn't an issue since Joe setup for me to pickup my vehicle and paperwork in the sales center. The staff of the whole dealership was was friendly and helpful (service dept and sales dept). More

Very professional and friendly. Answered all questions and went above and beyond to help us. Answered all questions and went above and beyond to help us. More

Joe was amazing and a good looking guy! I will always come back for ALL my service needs I will always come back for ALL my service needs More

It was really good. The dealership took care of all my needs and I left very satisfied. The dealership took care of all my needs and I left very satisfied. More

Joe Valdez met me right away and was very friendly. Answered all my questions. Was very happy with the way I was treated from start to finish. Answered all my questions. Was very happy with the way I was treated from start to finish. More

Closer for us to go to Rockford but your reviews for you service center far outweighed theirs so we will make the hour drive to you service center far outweighed theirs so we will make the hour drive to you More