Boucher Hyundai of Janesville - Service Center
Janesville, WI
535 Reviews of Boucher Hyundai of Janesville - Service Center
Overall it was good. Techs were ready to receive the car at allotted time and they did a good job. Complaints: Took over 2 months for parts to come in and I wasn't called Techs were ready to receive the car at allotted time and they did a good job. Complaints: Took over 2 months for parts to come in and I wasn't called when parts did finally arrive (I happened to call several days after parts arrived). More
The people working at that time were friendly and efficient. It didn't take much time at all for the oil change to be completed, just like they promised. Overall, the service was great ?? efficient. It didn't take much time at all for the oil change to be completed, just like they promised. Overall, the service was great ?? More
Joe was very professional and helpful during both of my visits. He made sure that a loaner car was available for use while my own car was being worked on. He also went out of his way to call me several tim visits. He made sure that a loaner car was available for use while my own car was being worked on. He also went out of his way to call me several times to let me know of my vehicle status and any other vehicle recommendations. Unfortunately, I wasn't able to pickup my vehicle before 5pm (which is when the service dept closed); however, this wasn't an issue since Joe setup for me to pickup my vehicle and paperwork in the sales center. The staff of the whole dealership was was friendly and helpful (service dept and sales dept). More
Joe Valdez met me right away and was very friendly. Answered all my questions. Was very happy with the way I was treated from start to finish. Answered all my questions. Was very happy with the way I was treated from start to finish. More