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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
537 Reviews
Call Service Center (608) 607-3778

537 Reviews of Boucher Hyundai of Janesville - Service Center

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January 16, 2024

i always feel confident bringing my car here. and i absolutely appreciate how flexible it is to work with them as far as pick ups for my car or if i need shuttles while my car is being taken care More

by MAYRACRUZ.1996
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Mayra, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

Excellent customer service. I will go back for another repair! The work on my car was done perfectly and time was amazing! More

by Vanessagodinez536
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Vanessa, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 16, 2024

Very thorough, prompt and professional. Take the time to explain things. Would highly recommend service department! More

by AJKOSS92
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 16, 2024

I was there before another person. I had a 2 pm appointment and came in at 2. They took the other person first. I have to take time off work to get and oil change and tire rotation. I More

by S.mcdilda
Recommend Dealer
No
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

I felt valued! Joe listened to my concerns showed empathy and the entire team was friendly. More

by aclayburg
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2024

Service department, as always, is amazing! I drive to Janesville, instead of Madison, because you guys are awesome. More

by ETUMPACH
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 16, 2024

The dealership barely ever reached out to me. I had to contact them every time. The process took a very long time More

by TYMARINKOVIC
Recommend Dealer
No
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

I enjoy dealing with the dealership because they are friendly, kind, answer questions and the service is done in a timely manner. More

by sstralow
Recommend Dealer
Yes
Employees Worked With
I don't remember the gentleman's name but I've dealt with him before.
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 16, 2024

It was overall good I wish there was a car wash at the dealership to wash it after service More

by Doug
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Doug, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

Always great when Joe takes care of me And I always get in really quick More

by MESTACKLE
Recommend Dealer
Yes
Employees Worked With
Joe Valdez, Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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