Boucher Hyundai of Waukesha

Lack of communication, as well as quality of a new car. Still unknown what is problem with car Still unknown what is problem with car More

I was treated fairly. Everyone was very nice and answered all my questions. It was a quick process and I was all done with in 2 hours. Everyone was very nice and answered all my questions. It was a quick process and I was all done with in 2 hours. More

Very pleasant dealership to work with. Thought we got the best deal and the best service. Thought we got the best deal and the best service. More

Didn't feel valued. Felt rushed. Didn't allow time for me to ask a few general questions Felt rushed. Didn't allow time for me to ask a few general questions More

Had a wonderful experience would definitely recommend to everyone Every one there is very helpful and knowledgeable everyone Every one there is very helpful and knowledgeable More

I loved the video of my car and the tech explaining everything. I didnt like that I could have taken it to the west allis dealership and paid alot less (they had coupons for many of the things I had do everything. I didnt like that I could have taken it to the west allis dealership and paid alot less (they had coupons for many of the things I had done). Kerwin is great, id give him 10 stars but it only goes to 5. I gave 3 stars for "of waukesha" since I was told the "coupons" were builtin so i couldnt use my flyer coupons (in the past) but now I was told I could use them (of course, i tossed my coupons since i was told they arent needed). The other thing I dread taking my car in is my settings are all goof'd up. My lights were set to manual my car display was some different way and I have to fiddle and put everything back the way I like it (sometimes it takes awhile since I set stuff and forget it). More

Great experience. Took good care of me and my son the day we picked up the vehicle. Took good care of me and my son the day we picked up the vehicle. More

My experience was horrible. Delays, no communication, kept car overnight without communicating, lying about what needed to be repaired, denying warranty claims but when I called Delays, no communication, kept car overnight without communicating, lying about what needed to be repaired, denying warranty claims but when I called warranty company, got it approved etc etc etc. terrible experience and will never take my vehicle there again. The biggest shock... the customer relations manager Julie specifically asked me To not fill Out Hyundai survey because 'it was the end of the month and would bring down their score too much.' This is completely inappropriate and unethical. More

Helpful and professional Both Jason and Chris put extra effort in to help make sure my car was ready to take home. effort in to help make sure my car was ready to take home. More

Went above and beyond to get me back in my car, as it is my office. Dan is the reason I service my vehicle at the Waukesha location. I drive past the dealership in my home town, to get the best service o ca my office. Dan is the reason I service my vehicle at the Waukesha location. I drive past the dealership in my home town, to get the best service o can. More