Boucher Hyundai of Waukesha

My car was recalled and upon inspection it was determined that a new part was needed which was not stocked. I was told it would take a week to get the new part and I would be contacted. 4 weeks later and I a that a new part was needed which was not stocked. I was told it would take a week to get the new part and I would be contacted. 4 weeks later and I am still waiting to hear! Why have a recall where it is known parts are needed and not stock them? More

Had the wrong car ready for me at pick up, then made me sit two hours with my wife and new born twins with zero urgency then after I went to ask what is going on finally someone who was “working on it” for sit two hours with my wife and new born twins with zero urgency then after I went to ask what is going on finally someone who was “working on it” for the last two hours came out and had nothing completed and it took another hour to get the paperwork filled out. Will never buy any car from them again. My first salesperson was incredible and has everything ready but wasn’t there the day I came to pick up and his team mates let him down completely More

Service here is usually very good. I was a little let down that I had to pay $200 for a brake service on my vehicle that is less than two years old. I was told the manufacturer probabl I was a little let down that I had to pay $200 for a brake service on my vehicle that is less than two years old. I was told the manufacturer probably did not use enough grease but it was not covered by warranty and I’d have to pay out of pocket. More

I ended up having a bunch of added costs (service plan, auto armor, and screen protection) that were not fully disclosed to me and adding thousands to my total. Some were by him and some were by finance. I auto armor, and screen protection) that were not fully disclosed to me and adding thousands to my total. Some were by him and some were by finance. I got the big one from finance credited back but when trying to work with him and a sales manager they weren't willing to give me money back on something I didn't want. More

Himmy in the Leasing Dept. is a good salesmen. He knows how to negotiate well. is a good salesmen. He knows how to negotiate well. More

I had a very pleasant experience buying my vehicle from Boucher. All the people I dealt with were pleasant and very knowledgeable. Boucher. All the people I dealt with were pleasant and very knowledgeable. More

I had a great experience working with Nico in the finance department at the dealership last night. He was incredibly knowledgeable and transparent and made the entire process smooth and stress-free. Nico too department at the dealership last night. He was incredibly knowledgeable and transparent and made the entire process smooth and stress-free. Nico took the time to walk me through all of my options, answered every question with patience, and never made me feel rushed or pressured. I really appreciated how upfront and honest he was—definitely not something you find everywhere. He made what’s usually the most stressful part of buying a car feel easy and even enjoyable. More

Dan was so helpful throughout our service experience. He communicated quickly and our issue was resolved very quickly. So thankful! He communicated quickly and our issue was resolved very quickly. So thankful! More

The service center is state of the art, and the employees are all so friendly from check in, to advising, to the mechanics! are all so friendly from check in, to advising, to the mechanics! More

Friendly people. Nice and comfortable waiting area. Overall experience with my routine car maintenance was great. Nice and comfortable waiting area. Overall experience with my routine car maintenance was great. More