Boucher Hyundai of Waukesha

Tom was very helpful in resolving the issues that came up. I will return for my next service up. I will return for my next service More

Quick process and understanding staff Accommodate to our needs and worked out a deal for my family needs and worked out a deal for my family More

They made the entire experience very easy and they were very accommodating. Great service and facilities very accommodating. Great service and facilities More

Car was in for factory recall. Since the fix the car has been back in 3 times with in 2 weeks. Got the car back and day later check engine light came on. Driving now with check eng Since the fix the car has been back in 3 times with in 2 weeks. Got the car back and day later check engine light came on. Driving now with check engine light. No too confident in bringing car back to this repair shop. More

Everyone was welcoming and nice. I felt very comfortable and well taken care of. All staff were nice I felt very comfortable and well taken care of. All staff were nice More

Went in for a recall, an upgrade, 4 new tires and wheel alignment. We were checked in by a different associate because Thomas was not in yet. After checking in it took about 1 1/2 hours for Thomas to come alignment. We were checked in by a different associate because Thomas was not in yet. After checking in it took about 1 1/2 hours for Thomas to come talk to us to tell us you could not perform the recall and we have to come back. The appt was for the recall. We were then told about 2 hours later that only 3 tires came in when 4 were ordered. It took that long to let us know? Different tires had to get picked up from somewhere that was going to add time and cost more money. Not happy. After waiting at the dealership for 5 hours due to no rentals for us to use we had to pay more money because of the tires, had to make another appt for the recall. The update went smooth. This is the first time we had an unpleasant experience in being a customer for 10 years. We will work with Dan only moving forward. More

Sarah was great to work with. Very friendly and personable. Was impressed that she recognized and remembered me when I had to come in for some paperwork a week later. Very friendly and personable. Was impressed that she recognized and remembered me when I had to come in for some paperwork a week later. More

Alex’s communication was poor at best. He was dishonest about the work that was completed - he confirmed twice that the tires were rotated but I have a scratched rim and instantly knew the He was dishonest about the work that was completed - he confirmed twice that the tires were rotated but I have a scratched rim and instantly knew the tire rotation had not been done. I wonder if any of the work was actually done? I don't believe anything he said. Also, the exterior of my car was extremely dirty when I picked it up. More

Great they met my monthly price Every one was real friendly the car is great we love it friendly the car is great we love it More

The communication was absolutely terrible. I was never given a loaner vehicle like I was promised. Nobody would return my calls, and they had my car for 6 1/2 weeks. I am very unhappy with the I was never given a loaner vehicle like I was promised. Nobody would return my calls, and they had my car for 6 1/2 weeks. I am very unhappy with the service! The service manager, Dan as a manager was terrible!! I definitely just felt like a number and I did not feel like an important customer More