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Boucher Hyundai of Waukesha

Waukesha, WI

4.2
4,188 Reviews

1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,188 reviews

January 23, 2026

Happy with the car we purchased and the overall deal. I thought Boucher could have fixed the chip that was effecting the rear bumper. We were told the price reflected the miles on the new car but the chi More

by AGEHEATH
Recommend Dealer
Yes
Employees Worked With
Himmy
Jan 23, 2026 -

Boucher Hyundai of Waukesha responded

Thank you so much for your candid feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

January 23, 2026

Went to pickup my truck that I bought. I called ahead to let them now I was coming. I got there and the truck was outside full of snow. Any other dealership would have pulled it inside and More

by Thevigs1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Himmy Pathak
Jan 27, 2026 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 22, 2026

I came to pick-up my truck that I just bought and it was sitting outside full of snow. Thats not how you treat someone who just bought a vehicle from you. More

by Thevigs1
Recommend Dealer
No
Employees Worked With
Himmy
Jan 25, 2026 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

January 22, 2026

Easy interaction, consistent callbacks, friendly service Alex is great to work with, always a pleasure. More

by Schablo
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 22, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

January 21, 2026

Overall great experience- was helped right away. Friendly employee that was honest and helpful. Seamless and relatively quick negotiation process. More

by AMYERCEG
Recommend Dealer
Yes
Employees Worked With
Bryan Perez
Jan 21, 2026 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 18, 2026

Nice and clean waiting area. Service was excellent. Alex kept me informed the whole time and was very friendly More

by LMSTOWE
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 18, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

January 17, 2026

Plan to come back for next nrw car purchase, looking forwar to it, thank you More

by JENS.EMERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth, Mark Wade, Matthew Fett
Jan 17, 2026 -

Boucher Hyundai of Waukesha responded

Here at Boucher Hyundai of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 16, 2026

Devin is great. Answers all my questions is very professional and patient. He is the reason I use your service department. More

by NOEMAIL3
Recommend Dealer
Yes
Employees Worked With
Devin
Jan 16, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

January 16, 2026

Darlene was a pleasure to work with. I do not like her shopping however Darlene made it a wonderful experience. Her welcoming personality made me feel as if I had known her for years! Sh More

by Choo-choo 52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene, Darlene Larsen
Jan 16, 2026 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 15, 2026

Honestly I wanted to rate it a 1 or 0. I was told it would take an hour to an hour and a half for my oil change and rear wiper replacement. I was there for well over 2 hours. I didn't rece More

by KARISHELTON
Recommend Dealer
No
Jan 19, 2026 -

Boucher Hyundai of Waukesha responded

Kari, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rob Heaney Service Manager 262-522-1000