Boucher Hyundai of Waukesha

This was my first time visiting this dealership, and I went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and h went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and helpful, which made a great first impression. The repair itself was completed even faster than they estimated, which was a pleasant surprise. While I waited, I appreciated the comfortable, clean waiting area—plenty of seating, and they even had a nice selection of snacks and drinks available. It made the short wait feel even shorter. Overall, I was very satisfied with the service and wouldn’t hesitate to return in the future. Highly recommend! More

Probably never buy another car again there just to much confusion and a lot of wasted time confusion and a lot of wasted time More

I had an ex extremely difficult time and setting up an appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch and wire harness assembly and some cross bars that I had ordered when I purchased my new vehicle from Boucher Hyundai. When it came time to pick up my car after the installation of trailer hitch and wire harness I realized that the cross bars were also installed. This was against my instructions of not to install the crossfires as I would do it myself. Once I returned home I discovered one of the caps on the crossbar was missing. I immediately called Devin and inform him of the missing piece. Devon said he would check with the service tech to see if it was missed. I also asked if you would check on availability of a replacement part for this missing crossbar cap. It has been two days now I have yet to receive a response from Devin as to the availability or if they found the missing cap in the service Bay Area. I have very little confidence that I will return that I will get a return call from Devin. This by far has been my worst experience to date with Boucher Hyundai service department. More

Untrustworthy, not upfront, dishonest, unorganized, and takes advantage of the customer at every turn. Last time I will be considering to purchase car from. takes advantage of the customer at every turn. Last time I will be considering to purchase car from. More

Very smooth and quick. No issues. I know the owner of the dealership Chris was great No issues. I know the owner of the dealership Chris was great More

My wife and I met with sales associate Himmy P during the week of 18 Aug 2025. He was fantastic, and provided us with a written offer on a 2025 Santa Cruz. We went home to discuses the offer and work our f week of 18 Aug 2025. He was fantastic, and provided us with a written offer on a 2025 Santa Cruz. We went home to discuses the offer and work our finances. Returned on 25 Aug to sign contract, and make purchase. Himmy was off, had to "work with" another sales associate. No problem, nice guy... However, when we presented the hard copy document that Himmy drafted, with full out the door price, the new sales associate stated. " Sales manager Ryan could not approve the offer", and he countered the Boucher written offer with a new offer approximately $250 more that our original offer Boucher gave us. We walked out the door! Sad way to be treated by their staff and we are repeat customers of sales and service. Not any more! More

Darlene was a pleasure to do business with. She is very patient and kind. Typically I never buy vehicles from a dealer due to the pressure but there was Zero pressure here. Warm, relaxed calm She is very patient and kind. Typically I never buy vehicles from a dealer due to the pressure but there was Zero pressure here. Warm, relaxed calm environment with a GORGEOUS show room. When my family is looking for our next vehicle purchase I know exactly where to go! Highly recommended More

This dealership did not fulfill their promise on my purchase . Car was missing audio part and owners manual . purchase . Car was missing audio part and owners manual . More

I finally had four vehicle recalls I'd been ignoring taken care of. I love my screaming yellow Veloster and still get total strangers telling me what a cool car it is (I know!). I never want a different taken care of. I love my screaming yellow Veloster and still get total strangers telling me what a cool car it is (I know!). I never want a different car, so I better take care of it! In addition to the recalls, your folks found that my washer fluid tank was leaking and sent me video to show me. They replaced that for a reasonable price and now all is well. Thank you! More

They gave me a good deal for a decent car. Mr Rauth was very efficient and knowledgeable about the car. Mr Rauth was very efficient and knowledgeable about the car. More