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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,040 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,040 Reviews of Boucher Hyundai of Waukesha - Service Center
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July 23, 2021
Interesting way how dropping off the car worked. Seemed a bit disorganized in checking in the cars. No flow of how things worked compared to other dealerships bit disorganized in checking in the cars. No flow of how things worked compared to other dealerships More
by Brucefollo
Verified CustomerEmployees Worked With
Jean Sommers
July 22, 2021
They did not have my loaner car in the day of service. I had to reschedule. They did mot fix the squeak one the driver’s side door even though I had to leave the car an extra day when they did not fix it t had to reschedule. They did mot fix the squeak one the driver’s side door even though I had to leave the car an extra day when they did not fix it the first time. More
by arain1234
Employees Worked With
Manager of Service Department , Andy Bartolotta, Brandon Riemer
July 22, 2021
Staff is always very friendly and patient when helping me understand service recommendations. I appreciate the complimentary car wash at the end if each visit. understand service recommendations. I appreciate the complimentary car wash at the end if each visit. More
by LOMBARDI1963
Employees Worked With
Jean Sommers
July 22, 2021
Great customer service . Everything was done on time. The service writer was able to take care of all my vehicle needs. Service preformed very well. service writer was able to take care of all my vehicle needs. Service preformed very well. More
by PTBITALY
Employees Worked With
Brandon Riemer
July 22, 2021
Jean Sommers was my service writer, this was my first service experience at Boucher Hyundai. Jean was extremely friendly and professional, I felt comfortable from the very first minute that I met her. I service experience at Boucher Hyundai. Jean was extremely friendly and professional, I felt comfortable from the very first minute that I met her. It was a great first impression and I plan to service my vehicle for its lifetime here at Boucher Hyundai. More
by David Crawford
Employees Worked With
Jean Sommers
July 22, 2021
Always friendly. Explanation of results of service thorough. Waiting area large enough to social distance. Snacks and beverages a plus. Excellent service. Thank You for asking. thorough. Waiting area large enough to social distance. Snacks and beverages a plus. Excellent service. Thank You for asking. More
by SANDRAHUBATCH
Employees Worked With
Jean Sommers
July 20, 2021
Had vehicle towed in on Saturday after hours. The were able to look at, diagnose and repair it by end of day Monday. Very quick turn around and great service. Thanks. able to look at, diagnose and repair it by end of day Monday. Very quick turn around and great service. Thanks. More
by BoughtACarFromToyotaOfBrookfield
Employees Worked With
July 20, 2021
Initially I was billed incorrectly for a rental car based on miscommunication between dealer and rental car agency and the issue was resolved to my satisfaction by John Diez. on miscommunication between dealer and rental car agency and the issue was resolved to my satisfaction by John Diez. More
by Sandy
July 19, 2021
Got me in for regular service within the time frame needed. Work completed in time promised. Would return for service in the future if needed. needed. Work completed in time promised. Would return for service in the future if needed. More
by ELP123
Employees Worked With
Brandon Riemer
July 16, 2021
Alexander was very efficient He had great customer service and I liked the fact that he took the time to explain things to me He had great customer service. Acknowledging someone when they. drive thei service and I liked the fact that he took the time to explain things to me He had great customer service. Acknowledging someone when they. drive their car in, it's probably the most important thing and it is a dying art More
by ROBYN8GANS
Employees Worked With
Alexander
