Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,040 Reviews of Boucher Hyundai of Waukesha - Service Center
I showed up for my appointment to find out I showed up on the wrong day, and the appointment was actually the next day. They still found a way to squeeze me in and get my oil changed and I was very appreciat the wrong day, and the appointment was actually the next day. They still found a way to squeeze me in and get my oil changed and I was very appreciative! I live half hour away and would’ve been unable to make it in the next day. Great customer service ! More
After having a transmission fluid change I went to a gas station alto fill my gas tank up and check my oil I noticed the air intake box was not hooked up correctly and I asked them to do an exhust check and station alto fill my gas tank up and check my oil I noticed the air intake box was not hooked up correctly and I asked them to do an exhust check and was told it was fine. Climbed under and can see where the carbon build up around a gasket is leaking. Will not be returning back to this dealer More
Service person was pleasant and efficient and took the time to explain everything. They are always on time with starting and give an accurate estimate of completion time also. The waiting room is clean an time to explain everything. They are always on time with starting and give an accurate estimate of completion time also. The waiting room is clean and comfortable and the coffee is great! More
Competent, quick and very helpful Good suggestions to Competent, quick and very helpful Good suggestions to help me keep my car in best shape. Never over pushing service to make money. A fast in and Competent, quick and very helpful Good suggestions to help me keep my car in best shape. Never over pushing service to make money. A fast in and out. More
Andy was great to work with on my service visit and provided excellent and friendly customer service. It was a great experience overall. I really appreciate everything! provided excellent and friendly customer service. It was a great experience overall. I really appreciate everything! More
Actual service was very good, and they kept to their word on service and appointments. However, I found it unacceptable to wait 1.25 hours for a shuttle to drive me back home, especially with no forewarning on service and appointments. However, I found it unacceptable to wait 1.25 hours for a shuttle to drive me back home, especially with no forewarning that it would be that long. The price savings on new tires drew me to Boucher service. More
Actual service was great, though we didn’t use them, shuttles were offered etc. The problem came when we were called, both my wife and I, several times about adding an expensive package replacing fil shuttles were offered etc. The problem came when we were called, both my wife and I, several times about adding an expensive package replacing filters etc. My wife tried to decline 3-4 times, and the rep was insistent, even calling me when she said no repeatedly. Such a shame because we’ve had nothing but good experiences with Boucher over the last few years. More
Excellent knowledge and reliable recommendations from the Service Managers and Technicians. The Service Technicians, following one of the technicians (once you find an great and trustworthy tech, you stick Service Managers and Technicians. The Service Technicians, following one of the technicians (once you find an great and trustworthy tech, you stick with them) is The Reason why I came to Boucher Hyundai in the first place. I’ve learned to trust the advice and counsel of several service managers since, and still getting to know others. Strongly recommend. More
Great Service technicians are the reason why I came to Boucher Hyundai. Have gotten to know and trust the counsel of several service managers and staff as well. Strongly recommend Boucher Hyundai. Have gotten to know and trust the counsel of several service managers and staff as well. Strongly recommend More