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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,056 Reviews

2,056 Reviews of Boucher Hyundai of Waukesha - Service Center

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May 02, 2021

I experienced an issue with my engine. Due to the age and mileage of my car I was not sure whether or not I was going to have it repaired or need to replace it. The team and Boucher was honest and commu More

by TIM19SULLY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review!

May 02, 2021

Brought suv in for critical recall. Was lied to. Said my spark plugs were orginal I replaced then less then a year. Said my belt was ok but going just replaced it less then 3 weeks ago. Did an update on my More

by Apcomputersplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Riemer
May 10, 2021 -

Boucher Hyundai of Waukesha responded

Acomputersplus, thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you.

May 02, 2021

Very friendly and willingness to help. I had to have my bumper looked at, but I have to come back Tuesday for a scheduled appointment. More

by seanson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loiacono, Nelson Vega
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

May 01, 2021

Very clean quick to get you checked in.Jean was very thorough in explaining what was going on with my brakes and also gave me a heads up on the tire sale. More

by Chambray1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

April 29, 2021

Do work well and are punctual. Are good at explaining what they are doing. The guy who washed my car was friendly and locked the car when he was finished More

by SCHMIDT.TERRI51
Recommend Dealer
Yes
Employees Worked With
Do not know name.
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

April 29, 2021

Brandon was awesome and straight forward! Texted me to let me know what was wrong and to call him back to discuss it! Awesome dude! More

by Vboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for taking the time to write this review!

April 29, 2021

Always a pleasant experience!Staff is friendly & Always a pleasant experience! Staff is friendly & helpful. I’ve been using this dealership for 10 years & I have no complaints. Service is more i More

by MVRANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Jean Sommers
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for your loyalty!

April 29, 2021

As of now I’m very satisfied with the work that had been done. Brandon did an excellent job on communication from day that I first called him to the end of the work was done. Very honest and help me with wh More

by KYLESNYDER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Kyle!

April 28, 2021

All of the employees were very nice and very helpful. They didn’t hesitate to help me and they impressed me with how thorough they were with the service. More

by morgan.clifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 07, 2021 -

Boucher Hyundai of Waukesha responded

Morgan, we are glad you enjoyed your experience!

April 27, 2021

Excellent service. Came in for my regular oil change and tire rotation. Was pleased they did not try to sell me a bunch of extra things. More

by JAUDLEY_29
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
May 07, 2021 -

Boucher Hyundai of Waukesha responded

We appreciate your review!

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