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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,056 Reviews

2,056 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 18, 2021

Service was fine I only wish there customer waiting room was a little nicer and they offer coffee but it was empty at 10am. Not in my place to request coffee . It should be monitored more often. More

by Dianecampanelli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

We appreciate your review and feedback, Diane.

April 17, 2021

Excellent customer service from Andy. He kept in contact with us about everything and help us with our $6k service bill every way he could. Car runs great! Would recommend!! More

by Sweet32inwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for the recommendation!

April 16, 2021

Came in for a recall. Completed work in a timely matter. Did a courtesy check and car wash. Customer lounge was clean and nicely stocked making the wait a pleasurable one. More

by DOBSONK56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

We are thrilled you had a clean and comfortable visit with us!

April 16, 2021

Great service! I buy my cars at Bouche and have them serviced there. I have always even treated very well. I feel that I can trust what they say. I won’t go anywhere else to purchase or have my car w More

by BKP629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baker is the guy I have purchased all my cars from. Very honest and trustworthy man!, John Diez, Randy Malitz, Jean Sommers
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher!

April 16, 2021

Came in for recall work on my 2017 Tucson. Even though they were busy they were still friendly and worked efficiently. They also wash my car even though I didn’t spend a dime. Will be back when looking fo More

by Brian H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Brian - thank you for sharing!

April 15, 2021

Service personnel were courteous and attentive. Service was completed timely and accurately. This is why I use this dealership for service, and will continue to do so. More

by Pmelnick10
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

April 15, 2021

Everything went very well, no complaints. Car was done very quickly and got a couple of texts updating the progress and offered a few suggestions. More

by TKNEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your positive experience with us!

April 14, 2021

I was very disappointed with the service we received this visit.What are appointments for, if it takes all day for a tire. I w More

by Shampton00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

We are sorry to hear you were not satisfied with your recent service visit with us. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can further inquire as to what went wrong with your visit so we can go the extra mile to make things right. We hope to hear from you soon.

April 14, 2021

John Diaz is the man that made me stay with Boucher it's a wonderful experience doing business with Boucher dealership of Waukesha in Wis More

by c.j.goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for the positive review!

April 14, 2021

They took care of the problem. Expensive but repaired. I’m now just using up the mandatory twenty five words they require. Three words left. More

by jwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 19, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write this review! We hope to see you again in the future!

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