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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,043 Reviews

2,043 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 30, 2021

This was my first oil change and check up for my new Palisade. Nelson in service was very accommodating as I wasn’t comfortable to wait 7500 miles before my first oil change since I’ve had my car for 6 More

by cmh2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Nelson Vega
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your positive review with us!

March 29, 2021

8am appointment and told it should take an hour. By 9:15 I went to see why the wait and waited another 30 minutes. Frustrated with the service since I told the guy I needed to go to work. Looking for a dif More

by Cindy Kunkel
Customer Service
Recommend Dealer
No
Employees Worked With
Andy Bartolotta
Apr 27, 2021 -

Boucher Hyundai of Waukesha responded

Cindy - we are very sorry to hear you were not satisfied with your recent service visit with us here at Boucher. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you. We hope to hear from you soon.

March 29, 2021

Good work, good service. Work work. This is silly that I have to say twenty five words. Words words words words words word words words More

by RSIMONIS002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the kind review! We look forward to your next visit.

March 29, 2021

Well organized and friendly. Sad there were no hyundai vehicles in the showroom. May have been a sale there. Thank you for making my car run smoother. More

by Jlhorstme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

March 29, 2021

We have always had a good experience for the last 10+ years with quick & friendly service @ Boucher Hyundai. Customer service is always at its best here. Thank you More

by shruthuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

March 28, 2021

I’m new to Genesis after previously owning Lexus, so used to that enhanced service experience. This was my second service visit to Boucher, the first being for a warranty radio replacement. Very professional More

by Scott L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher, Scott! We look forward to your next visit.

March 27, 2021

Dan Doble...thanks for all you do. Service was performed in timely fashion. Service technician suggested what to expect and the cookies are a nice complement. More

by hoskinsd_53209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

March 27, 2021

Very happy with the service. Scheduling was easy and they texted reminders about the appointment. Oil change and tire rotation were done quickly and even included a car wash! More

by mstrobel494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for sharing!

March 26, 2021

The visit met all our expectations. Dan was very helpful in explaining about battery and tire replacement as asked. Boucher is easy to do business with! More

by EKOEPKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

March 25, 2021

Nelson was very patient. He listened to all my queries and explained to me everything in detail that needed a fix. he was good at what he was doing. More

by rakxxxxb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

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