Boucher Hyundai of Waukesha - Service Center

Was welcomed by a smiling face, things were explained fully, waiting room was nice and clean! Jean in service is hilarious and made the experience better! fully, waiting room was nice and clean! Jean in service is hilarious and made the experience better! More

Excellent experience at my most recent service appointment. The tech was very polite and personable. He followed up with a text as well. Nothing negative to say about this appointment. appointment. The tech was very polite and personable. He followed up with a text as well. Nothing negative to say about this appointment. More

A bit frustrated that I was out of a car for a whole day, I was forgot about (I had to call at 5 to be picked up by the shuttle, when I should’ve been out of the shop by 5). Text messages weren’t answered an I was forgot about (I had to call at 5 to be picked up by the shuttle, when I should’ve been out of the shop by 5). Text messages weren’t answered and calls were not returned. I had to ask the receptionist to send someone to pick me up as the transfers were going to vm. Now one of the issues, concerning the light which I agreed to have fixed on that day, is no longer working. And I’m being told that I have to wait till the next opening which is a couple of weeks out. To drop the car for yet an entire day, again. Also now in retrospect, I’m wondering if I was recommended some work be done based on the current mileage of the car, since the engine was replaced only 60 k miles ago. This part isn’t a complaint. It’s a question. More

I requested trade in value analysis because I’m considering buying a newer car and never received it. When checking out I asked a 2nd time and still never received it. Quote for oil change didn’t i considering buying a newer car and never received it. When checking out I asked a 2nd time and still never received it. Quote for oil change didn’t include +$10fee for disposal. Consumers hate hidden fees. Be upfront with that. More

The work was prompt and every was explained to me before it was completed such as the cabin filter that needed to be changed. I was very pleased with my appointment. it was completed such as the cabin filter that needed to be changed. I was very pleased with my appointment. More

Jean Sommers was pleasant, friendly, and competent. She explained my options and was receptive to my questions, and when she was unable to answer a specific question, she was able to refer me to a source t explained my options and was receptive to my questions, and when she was unable to answer a specific question, she was able to refer me to a source that could. Thank you! More

I asked if they could do a simple vaccum after my service. The service was not done. It's not that difficult to do. And why promise me your going to do it,if your not???????????? service. The service was not done. It's not that difficult to do. And why promise me your going to do it,if your not???????????? More

They were nice helpful and gave me other things that needed fixing on my car but also understood I didn’t have money for all of it at one time. Explained everything and kept me updated on what’s going t needed fixing on my car but also understood I didn’t have money for all of it at one time. Explained everything and kept me updated on what’s going to with my car. More

This location provided fast and friendly service in a comfortable and clean environment. I would recommend this location for purchase of a vehicle or service of a vehicle. comfortable and clean environment. I would recommend this location for purchase of a vehicle or service of a vehicle. More

Nelson was awesome! Great service! You can tell he has a real genuine attitude when speaking with him! I appreciate his help and follow up.the real genuine attitude when speaking with him! I appreciate his help and follow up.the More