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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 02, 2020

Dan provided excellent assistance for expediting my scheduled appointment for new tires and brakes. Only disappointment was not getting the complementary car wash I usually receive after service. Othe More

by K9P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate your review and feedback!

September 01, 2020

Boucher Hyundai is the best place to go for any of you car needs! I live a little further away now, but I’ll never stop going here. YOU GUYS ROCK MY WORLD! More

by ALICIA_GUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez, Randy Malitz, Mike Radmer, Jean Sommers
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Alicia!

August 28, 2020

Completed work in an hour for recall thanks Social distancing not being observed in waiting area. You should take care of this issue. Maybe space out additional chairs in the area Where you Display ne More

by cdrobka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback, we really appreciate it.

August 27, 2020

I always have great service and most important great communication! They always take their time making sure any repairs are done right. I never gave a bad experience with them! Thank you for having su More

by feesh59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 27, 2020

Ananda O. Went above and beyond to help me with my vehicle and Randy M. was extremely helpful with fixing my car. They worked together to make my experience seamless. He kept me informed of the status More

by kmac619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Amanda Olson
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review and recommendation!

August 27, 2020

They did my oil change quickly and were very courteous. They also fixed my sunshade in the parking lot before we left when I had forgotten to ask before hand More

by BILLDAVIES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 26, 2020

They did a great job!I worked with Jean who got me in They did a great job! I worked with Jean who got me in right away. She offered to arrange for a ride home but I had a ride coming. More

by Mark Sauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you, Mark!

August 25, 2020

Great team in service!Jean Sommers is my “go to” but Dan Great team in service! Jean Sommers is my “go to” but Dan & Randy are always nice & friendly!! I have had 3 Hyundai vehicles from Boucher. I starte More

by MVRANES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz, Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

August 21, 2020

I Do Not need 3 - 4 text reminders of my appt. that is insulting, disruptive and absolutely maddening. Please stop!!!!! Hence the 1 star.. if I could give a lesser rating I would. More

by Judyreads
Customer Service
Recommend Dealer
No
Employees Worked With
Dan Clikeman
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. Unfortunately, we are unable to find your name in our system to contact you directly about your concern. But please reach out to our General Manager, Jim Tessmer, at 262-522-1000 if you would like to discuss this further.

August 14, 2020

5 star service Easy in and out oil change They always 5 star service Easy in and out oil change They always send reminders Fair pricing and great customer service. Easy scheduling and easy payments More

by vannamom
Recommend Dealer
Yes
Employees Worked With
Joseph, Dave Wieting
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review!

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