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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,056 Reviews

2,056 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 16, 2020

My appointment was easy to make. They communicated everything with me. When I picked up my car they brought it to me. It was great! More

by Kristin Gaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 21, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Kristin!

September 14, 2020

Knowledgeable and courteous service manager, on time and clear explanation of the work required. No up sells or pushing extra services. Clean waiting area for customers More

by yajnas
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 21, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share this review with us!

September 12, 2020

Chris was very helpful in helping me get my car running again.Was thankful they were able to take my car in a few days early since the starter stopped. More

by Jdean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Oct 21, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for sharing!

September 11, 2020

Wonderful people to work with, they took care of all my vehicles needs and we very helpful from beginning to the very end. No complaints More

by colombianfabio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez, Randy Malitz, Mike Radmer, Jean Sommers
Oct 21, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the wonderful review!

September 09, 2020

Was very pleased with the quick service and friendly atmosphere. Jean took the time to walk me through the results of the inspection and oil change to make sure I didn’t have questions. More

by WOLFELG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

September 02, 2020

Jean was fantastic , great personality, service was superb as well , was told about an hour , turned out to be about 45 min and I was on my way ! Great job! More

by DENNIS.RAVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review!

September 02, 2020

Dan provided excellent assistance for expediting my scheduled appointment for new tires and brakes. Only disappointment was not getting the complementary car wash I usually receive after service. Othe More

by K9P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate your review and feedback!

September 02, 2020

Called the dealership on the day the car broke down. Spake with Randy and he was able to call the towing company to come and tow the car and bring me to the dealership. Randy was always updating me on More

by JMAUERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for sharing! It's great to hear that Randy provided you with a transparent and positive experience!

September 01, 2020

Boucher Hyundai is the best place to go for any of you car needs! I live a little further away now, but I’ll never stop going here. YOU GUYS ROCK MY WORLD! More

by ALICIA_GUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez, Randy Malitz, Mike Radmer, Jean Sommers
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Alicia!

August 28, 2020

Completed work in an hour for recall thanks Social distancing not being observed in waiting area. You should take care of this issue. Maybe space out additional chairs in the area Where you Display ne More

by cdrobka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Sep 09, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback, we really appreciate it.

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